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Majerle's Sports Grill

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Majerle's Sports Grill Reviews (6)

Hi Marie, I'm not sure which majerles location this is from.  But anytime a customer emails or complains we always refund there money so I am sure this was done.  Probably the entire amount of $65.45Laurie E[redacted]Majerle's Sports GrillFinancial Administrator

When paying cash at this restaurant the waiters and waitresses fail to give back exact change.

Hi Marie, I'm not sure which majerles location this is from.  But anytime a customer emails or complains we always refund there money so I am sure this was done.  Probably the entire amount of $65.45Laurie E[redacted]Majerle's Sports GrillFinancial...

Administrator

Unfortunately, this is not what happened in my case.  The manager at the Scottsdale location and I emailed a few times and spoke on the phone as well. He stated that he  would refund the money.  Then he called back later saying he was unable to refund the money for some reason (sounded like technical issues)and asked that I come in to pick it up.  I emailed him, explaining that it would be going out of my way just  to travel to Scottsdale to get the $11 or so.  I asked if he could just mail me a check then.  He NEVER responded to that email to this day.  I can forward copies of those emails once I find them and if given the appropriate email address. Might I add, I provided a copy of my receipt with my original complaint as well as with my emails with Majerles.  Therefore, they have the necessary documents to look this up in their own records. I don't like the implication that I'm lying about this. They should do their due diligence before responding with what they usually do, because obviously, they didn't in this case.

I recently was forwarded an email from your office regarding a complaint Majerle's Sports Grill in Scottsdale received. We take complaints like this very seriously. I would like to apologize for any inconvenience that this issue has caused our customer. I would like to and refund the customer Alicia White for her visit on Friday, August 22, 2015. Please let me know what necessary steps we need to take to make this possible.Thanks,
Ricky H[redacted]General ManagerMajerle's Sports GrillScottsdale, Az

When paying cash at this restaurant the waiters and waitresses fail to give back exact change.

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Address: 24 N. 2nd Street, Phoenix, Arizona, United States, 85004-2319

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