Majestic Home Service & Maintenance Reviews (6)
Majestic Home Service & Maintenance Rating
Description: CHIMNEY CLEANING
Address: 20 Peachtree Court Suite 102G Suite 102G, Holbrook, New York, United States, 11741
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www.majestichomeservice.com
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Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely,
*** ***
Revdex.com:At this time, I have not been contacted by Majestic Home Service & Maintenance regarding complaint ID [redacted].Sincerely,[redacted]
I had previously spoken with [redacted] on 9/**/15 and told her I would look into the situation. I retrieved the paperwork and spoke with the technician that was at the house to do the inspection & cleaning. The technician claims he provided her an estimate only and never received any...
form of payment. The invoice provided clearly shows that there was no money received and states "Est. only". Nevertheless, [redacted] claims she paid the tech $50... Despite my conversation with the tech and the invoice showing no payment, I will still grant [redacted] a refund of the $50 as she is requesting.. We have an A+ rating with the Revdex.com and value such rating.
Majestic homes called our number a few times and asked if we had our chimney cleaned. I initially said no and they kept calling. The salesman finally persuaded my wife to at least get a free estimate. She agreed and to my surprise the free estimate was not free. They charged a fee of $39.95 for doing nothing. Their website says they give free estimates which is false advertisement.
Review: My mom is an ** yr old recently widowed woman. Majestic called her, came by and showed her bits of crumbling clay supposedly indicating her need to contract them to fix her chimney. They charged her $3,200. The bill had nothing itemized. I called and spoke to the owner in person asking him to send an itemized bill. I emailed and left two phone messages after he did not send the requested bill. I spoke to some people in the business and was told if in fact the chimney needed repair, it should not have cost more than $2200. They said they required permission from a family member. My mother called my brother in [redacted] after the work had already begun and he said to go ahead. She told him it was her furnace company so he trusted it was legit.Desired Settlement: I want an itemized bill and a refund. If needed, I will have someone check the work to see if was even needed.
I should say that I made a complaint a few weeks ago when I was visiting. I got a phone message from one of your investigators while I was in [redacted] but accidently erased his number. He said he was looking into the situation. Thank you.
Consumer
Response:
At this time, I have not been contacted by Majestic Home Service & Maintenance regarding complaint ID [redacted].Sincerely,[redacted]
Review: This company came to clean my chimney, tried to scam me into having a liner installed, thus never cleaned my chimney but did take my $50.Desired Settlement: I want a refund for the work they NEVER did and to be removed from their scam list.
Business
Response:
I had previously spoken with [redacted] on 9/**/15 and told her I would look into the situation. I retrieved the paperwork and spoke with the technician that was at the house to do the inspection & cleaning. The technician claims he provided her an estimate only and never received any form of payment. The invoice provided clearly shows that there was no money received and states "Est. only". Nevertheless, [redacted] claims she paid the tech $50... Despite my conversation with the tech and the invoice showing no payment, I will still grant [redacted] a refund of the $50 as she is requesting.. We have an A+ rating with the Revdex.com and value such rating.
Consumer
Response:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,