Major Driving School, LLC

[redacted] Respond to Complaint ID- [redacted] To Whom It May Concern: [redacted] registered with us on 12/01/She purchased a package deal of Driving Lessons, Safety Course, and the use of our Car for th [redacted] test with a total $that was paid in fullPlease see attached registration sheet [redacted] ***r walked in to our office on the third week of August to schedule remaining driving lessons Upon checking our records, [redacted] was directed to the registration sheet, in which it clear states that we have a no refund policy, and that all lessons must be completed within months of purchaseRather than accepting our policy, [redacted] began to yell and use profanity in our office, in which we responded in saying that we would be calling the policeAs for the customers receipt, we were out of receipt paper and wrote everything down on our business card so that she can have proof of purchase In regards to not assisting her for the permit test, that is the primary reason for the Hour Safety CourseAs a driving school, it is our job to educate and prepare students with driving rules and regulations during the course However, it is the student’s responsibility to be attentive and ask any questions they may haveThe purpose of the Safety Course to make our students SAFE drivers We often times have students who complete receive their permit test and then attend the safety course [redacted] is disputing a $900, however, her registration sheet is very clear with her $purchase, alongside her signaturePlease see the registration and MDS's flyer For any further questions please contact us at [redacted] [redacted] Major Driving School PoliciesMajor Driving School has a strict NO REFUND policyAll promotional prices are to be pre-paid via telephone or email, otherwise students are required to pay our standard pricesAll duplicate CS-Certificates will have a fee of $The student will be asked to reschedule a lesson or class if they are to arrive more than minutes late, and will result in a No Show fee of $Students are responsible for rescheduling the lesson or classAll 8-Hour Drug and Alcohol Classes or Driving Lessons must be rescheduled prior to Hours of the class, which will otherwise result in a No Show fee of $ All [redacted] Tests must be rescheduled ONE WEEK PRIOR to the original date, which will otherwise result in a fee of $The student must complete all driving lessons within a 6-month period starting from the date they register for their driving lessonsMDS will not be obligated or responsible for providing any remaining driving lessons after the student has failed to complete all the lessons before scheduling the driving/road test with [redacted] All driving lessons and [redacted] tests must be completed within six months of registrationAll classes, including teen classes, are determined by how many students confirm their attendance for the classIf we have less than students in a class, MDS reserves the right to reschedule the classOur business hours are Tuesday- Friday 10am-5pmSaturday [redacted] tests will have an additional charge of $25, as they are outside of our business operation hoursAll students are required to meet the driving instructor at the [redacted] *or road tests, and at the Bridgeport or Stamford office for driving lessonsWhen registering online, it is the responsibility of the student to specify if they are registering at the Bridgeport or Stamford locationReviewing MDS policies is the sole responsibility of the student, whether registration is completed in our office, via email or telephoneFor clarification or any questions concerning the above mentioned, please call ( [redacted] Policies subject to change

The driving instructor is extremely rude and does not allow the younger students to drive for the entire hours they paid forWhen confronted he says we are not nickel and dimeing this! This is not how to conduct business! I WOULD NEVER RECOMMEND THIS SCHOOL AND IT SHOULD BE INVESTIGATED! He is a cheat! A star is too good for this schoolMy daughter *** *** was the student!

Completed hour course and driving lessonsInstructor is strict but I passed my license testSchool emphasizes respect and structureIf you want respect you have to show respectDefinitely recommend it

Full course was paid for in fullCourse included and hour drug and alcohol class, assisting for getting the learners permit, driving lessons, and rental of the car for the day of the road testThe only service we received was the hour drug and alcohol courseWe received no assistance in getting the learners permit, and when we attempted to make appointments for driving lessons, our calls were not answered and while we left messages, that included two phone numbers, we received no call backWhen we were finally able to get a hold of the instructor, he told us that we signed up for a three month course, and that we had to get the hour course, permit, and lessons done all within a three month periodHowever when we inquired about the services he told us that we had three months to get the hour course done only, not mentioning the other servicesOur receipt was written on a business card, and not on real paperAlso when we asked about a refund he yelled and argued that he w

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[redacted] Respond to Complaint ID- [redacted] To Whom It May Concern:   [redacted] registered with us on 12/01/2015. She purchased a package deal of 8 Driving Lessons, Safety...

Course, and the use of our Car for th[redacted] test with a total $590.00 that was paid in full. Please see attached registration sheet.    [redacted]r walked in to our office on the third week of August to schedule remaining driving lessons.  Upon checking our records, [redacted] was directed to the registration sheet, in which it clear states that we have a no refund policy, and that all lessons must be completed within 3 months of purchase. Rather than accepting our policy, [redacted] began to yell and use profanity in our office, in which we responded in saying that we would be calling the police. As for the customers receipt, we were out of receipt paper and wrote everything down on our business card so that she can have proof of purchase.    In regards to not assisting her for the permit test, that is the primary reason for the 8 Hour Safety Course. As a driving school, it is our job to educate and prepare students with driving rules and regulations during the course.  However, it is the student’s responsibility to be attentive and ask any questions they may have. The purpose of the Safety Course to make our students SAFE drivers.  We often times have students who complete receive their permit test and then attend the safety course.    [redacted] is disputing a $900, however, her registration sheet is very clear with her $590 purchase, alongside her signature. Please see the registration and MDS's flyer.    For any further questions please contact us at [redacted]   [redacted]
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[redacted]   Major Driving School Policies. Major Driving School has a strict NO REFUND policy. All promotional prices are to be pre-paid via telephone or email, otherwise students are required to pay our standard prices. All duplicate CS-1 Certificates will have a fee of $30. The student will be asked to reschedule a lesson or class if they are to arrive more than 15 minutes late, and will result in a No Show fee of $25. Students are responsible for rescheduling the lesson or class. All 8-Hour Drug and Alcohol Classes or Driving Lessons must be rescheduled prior to 48 Hours of the class, which will otherwise result in a No Show fee of $25.  All [redacted] Tests must be rescheduled ONE WEEK PRIOR to the original date, which will otherwise result in a fee of $50. The student must complete all driving lessons within a 6-month period starting from the date they register for their driving lessons. MDS will not be obligated or responsible for providing any remaining driving lessons after the student has failed to complete all the lessons before scheduling the driving/road test with [redacted] All driving lessons and [redacted] tests must be completed within six months of registration. All classes, including teen classes, are determined by how many students confirm their attendance for the class. If we have less than 5 students in a class, MDS reserves the right to reschedule the class. Our normal business hours are Tuesday- Friday 10am-5pm. Saturday [redacted] tests will have an additional charge of $25, as they are outside of our normal business operation hours. All students are required to meet the driving instructor at the [redacted]or road tests, and at the Bridgeport or Stamford office for driving lessons. When registering online, it is the responsibility of the student to specify if they are registering at the Bridgeport or Stamford location. Reviewing MDS policies is the sole responsibility of the student, whether registration is completed in our office, via email or telephone. For clarification or any questions concerning the above mentioned, please call ([redacted] Policies subject to change.