Major Motors

Revdex.com: I apologize for the delay, I completed the response but have been unable to printI am attaching the letter I initially completed Please be aware that [redacted] received the title and tag for the Son 6/6/14, it took some time and lots of follow up to get the necessary POA that held the process up There should be no further problems Sincerely, [redacted] Title Clerk I am writing in regards to complaint [redacted] , filed by [redacted] on 6/3/ I am familiar with this customer and the title and tag problem Major Motors purchased the S-at [redacted] on 12/19/ The truck was being sold at [redacted] The title was received at time of purchase 12/19/13, a MD title, one owner, the signature of seller was signed by Power of Attorney, the daughter of truck owner When a power of attorney signs for seller, the original POA or certified copy of POA is required by Motor Vehicle to transfer ownership and provide tags & title Unfortunately, we were not aware until after the vehicle was sold that the POA was a photocopy and would not be acceptable We spoke to [redacted] , [redacted] , who asked that we return the title and she would follow up [redacted] worked on it, but was unable to resolve problem DMV was contacted and made aware of the problem, authorized additional temp tag to allow time to resolve problem with title Since that time, we contacted the Attorney’s office that handled the POA for previous owner It took them some time to contact daughter (POA) for seller of truck for permission to release POA original to us She did authorize it provided that we cover the cost, in which we have I have spoke with [redacted] several times, being sure to keep him advised on the status along the way I have been in contact with [redacted] in Dover, who is well aware of the situation June 3rd , I again spoke with [redacted] , letting him know that we were in contact with Attorney office and expected the POA to be sent to us as soon as possible To date, June 5th, we received via fed ex with the original POA required to complete [redacted] ’s tags & title (I am including copy for your review) Also received today 6/5/14, a complaint from Revdex.com filed on behalf of [redacted] I understand that [redacted] has every reason to doubt us with the length of time it has taken, that’s why I tried to keep him up to date with the progress I last told [redacted] that I would contact him Friday morning with the tags or a solution to the ongoing problem He seemed to be okay that I was little surprised that he did wait for the active t tag to expire and to hear back from us before filing a complaint This problem was time consuming and doesn’t usually happen, the auction Usually would of caught the POA problem, this was missed [redacted] ’s tags & title will be done tomorrow morning and he will be made aware so that he can pick them up Hopefully, the situation will be resolved once tags and title are received

I am writing in response to letter we received about [redacted] on the vehicle that we sold to him on 11/23/we explain all vehicle are "Sold As" and when the vehicle was sold we had no knowledge of the vehicle being in any type of accidentIf you would have any further questions please call the number above and you can ask for [redacted]

Revdex.com:
I apologize for the delay, I completed the response but have been unable to print
"">I am attaching the letter I initially completed
Please be aware that [redacted] received the title and tag for the Son 6/6/14,
it took some time and lots of follow up to get the necessary POA that held the
process up
There should be no further problems
Sincerely,
[redacted]
Title Clerk
I am writing in regards to complaint [redacted], filed by [redacted]
on 6/3/ I am familiar with this customer and the title and tag problem
Major Motors purchased the S-at [redacted] on 12/19/13.
The truck was being sold at [redacted]
The title was received at time of purchase 12/19/13, a MD title, one owner,
the signature of seller was signed by Power of Attorney, the daughter of truck owner
When a power of attorney signs for seller, the original POA or certified copy
of POA is required by Motor Vehicle to transfer ownership and provide tags & title
Unfortunately, we were not aware until after the vehicle was sold that the POA was
a photocopy and would not be acceptable We spoke to [redacted],
who asked that we return the title and she would follow up [redacted] worked on
it, but was unable to resolve problem
DMV was contacted and made aware of the problem, authorized additional temp
tag to allow time to resolve problem with title Since that time, we contacted the
Attorney's office that handled the POA for previous owner It took them some time
to contact daughter (POA) for seller of truck for permission to release POA original
to us She did authorize it provided that we cover the cost, in which we have
I have spoke with [redacted] several times, being sure to keep him advised on the
status along the way I have been in contact with [redacted] in Dover, who
is well aware of the situation
June 3rd , I again spoke with [redacted], letting him know that we were in contact with
Attorney office and expected the POA to be sent to us as soon as possible
To date, June 5th, we received via fed ex with the original POA required to complete
[redacted]'s tags & title (I am including copy for your review)
Also received today 6/5/14, a complaint from Revdex.com filed on behalf of
[redacted] I understand that [redacted] has every reason to doubt
us with the length of time it has taken, that's why I tried to keep him
up to date with the progress.
I last told [redacted] that I would contact him Friday morning with the tags
or a solution to the ongoing problem He seemed to be okay that I was
little surprised that he did wait for the active t tag to expire and to hear back
from us before filing a complaint
This problem was time consuming and doesn't usually happen, the auction
Usually would of caught the POA problem, this was missed
[redacted]'s tags & title will be done tomorrow morning and he will
be made aware so that he can pick them up
Hopefully, the situation will be resolved once tags and title are received

I am writing in response to letter we received about [redacted] on the vehicle that we sold to him on 11/23/13 we explain all vehicle are "Sold As" and when the vehicle was sold we had no knowledge of the vehicle being in any type of accident. If you would have any further questions please call the...

number above and you can ask for [redacted]

Review: I have contacted Major Motors about the vehicle they sold me that was involved in an accident and they never told me before they sold the vehicle to me. I started having problems with the vehicle less than a month later. their response was they do not offer vehicle history. Once a vehicle is involved in an accident it depreciates the value of a vehicle.Desired Settlement: I want $5000.00 returned to me. I purchased the vehicle for $9170 that includes tax and tags.

Business

Response:

I am writing in response to letter we received about [redacted] on the vehicle that we sold to him on 11/23/13 we explain all vehicle are "Sold As" and when the vehicle was sold we had no knowledge of the vehicle being in any type of accident. If you would have any further questions please call the number above and you can ask for [redacted]

Review: I purchased a 1991 Chevorlet s-10 in early January of this year. I payed extra for tax and tags and have all receipts to prove it. Here we are in June and 4 temp tags later. They did not have a title for the vehicle they sold. DMV will not allow them to issue me another temp tag and I can't legally register I truck I paid for in full on the date of sale. These people are criminals. I have contacted them over 10 times and stopped by 4 times and they just shrug there shoulders.Desired Settlement: I want my money back in full plus 560 dollars for the repairs I've had to make to a vehicle that I can no longer drive. I that's not do-able I would like to exchange for another pick-up truck in the same condition as mine.

Business

Response:

Revdex.com:

I apologize for the delay, I completed the response but have been unable to print.

I am attaching the letter I initially completed.

Please be aware that [redacted] received the title and tag for the S10 on 6/6/14,

it took some time and lots of follow up to get the necessary POA that held the

process up.

There should be no further problems.

Sincerely,

Title Clerk

I am writing in regards to complaint [redacted], filed by [redacted]

on 6/3/14. I am familiar with this customer and the title and tag problem.

Major Motors purchased the 1991 S-10 at [redacted] on 12/19/13.

The truck was being sold at [redacted]

The title was received at time of purchase 12/19/13, a MD title, one owner,

the signature of seller was signed by Power of Attorney, the daughter of truck owner.

When a power of attorney signs for seller, the original POA or certified copy

of POA is required by Motor Vehicle to transfer ownership and provide tags & title.

Unfortunately, we were not aware until after the vehicle was sold that the POA was

a photocopy and would not be acceptable. We spoke to [redacted],

who asked that we return the title and she would follow up. [redacted] worked on

it, but was unable to resolve problem.

DMV was contacted and made aware of the problem, authorized additional temp

tag to allow time to resolve problem with title. Since that time, we contacted the

Attorney’s office that handled the POA for previous owner. It took them some time

to contact daughter (POA) for seller of truck for permission to release POA original

to us. She did authorize it provided that we cover the cost, in which we have.

I have spoke with [redacted] several times, being sure to keep him advised on the

status along the way. I have been in contact with [redacted] in Dover, who

is well aware of the situation.

June 3rd , I again spoke with [redacted], letting him know that we were in contact with

Attorney office and expected the POA to be sent to us as soon as possible.

To date, June 5th, we received via fed ex with the original POA required to complete

[redacted]’s tags & title. (I am including copy for your review)

Also received today 6/5/14, a complaint from Revdex.com filed on behalf of

[redacted]. I understand that [redacted] has every reason to doubt

us with the length of time it has taken, that’s why I tried to keep him

up to date with the progress.

I last told [redacted] that I would contact him Friday morning with the tags

or a solution to the ongoing problem. He seemed to be okay that. I was

little surprised that he did wait for the active t tag to expire and to hear back

from us before filing a complaint.

This problem was time consuming and doesn’t usually happen, the auction

Usually would of caught the POA problem, this was missed.

[redacted]’s tags & title will be done tomorrow morning and he will

be made aware so that he can pick them up.

Hopefully, the situation will be resolved once tags and title are received.