Malbro's Home Construction-Real Estate Investment

Message:  first off all , I [redacted] never scream at a customer , second shes not happy with the answer  sorry ((( car sold as is  where is ))) shes free to do what ever she wants. we at atayas motors will help any customer needs help ,not a customer demanding with threats.

2007 jeep commander , customer have  bought in jun 2014,   with the vin: number provided on this car customer stated that the car been garaged since dec  last year .first this car was sold as is .second I have pulled car fax on car  , that customer failed to say she had put to...

 the end  of December  about 129 0587  , car had on it 117606   .   11452   in six month   it s kind of high, this car was driven almost every day, she had a service done on on 1/13/15 . she has an open recall on  ignition , she needs to contact the new car store for that .unfortunately , there are nothing at ataya's motors we can do for her at this time, ca Dmv estimates car driven yearly about 13 to 15 k per year  looks like customer  is doing this millage in half year. she needs  to keep her tune ups in order to keep a good running car .

this is in respond for 2005 toyota tundra, I am sorry the customer feels that way we try to help in every case or every car we sell,when every we have a car up for sale ,  we make sure every thing is working good  , including smug and safety , but they are used cars , they will have wear...

and tear , we tried to help in all cases to keep customer happy , we do offer warranty on every single one , because we make money on selling warranty , if customer refuses then there are nothing we can do ,customer did complaint about oil leak , which we had fixed (( her car sat here for 2 weeks because here husband for got to leave keys , and we made sure she had a  loaner in the mean time.when she called me last week I told here she didnt have warranty on the car customer started calling me names ,so i  refuse to help here ((( on as is car sold ))), she indicated that the car over heated  and died on here  , so I told here that she is on here own , she should have pay attention to the temp gauge ((( not sure if blown head gasket or not))).  she said she lives far. dated on 9/2/2015   [redacted]

I am rejecting this response because: First off, I did not call him names. I did tell him that I would look into an attorney and at that point [redacted] started yelling at me and saying he would not help me. I honestly believe he knew what the problem was before we left the lot. As I said, the engine light was on before we made it home from his shop so the problem was created by him. Second, my husband forgot to leave the key and we overnighted it to them for $50.00 and they had the key the next day but did not get to fixing the oil leak for a couple more weeks. And third, they did not offer a warranty until after the loan was already approved with a $2500.00 down payment and a warranty would be another $1000.00+. And they would not redo the loan so we really did not have the option of doing the warranty. If I can not get reimbursed for a vehicle they sold to me that was not a quality vehicle for which I believe they knew about or caused, I will have no choice but to take further action. I have witnesses to each incident with this company. This complaint is not at all resolved.