I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below. It is not IMPOSSIBLE for this to happen, because IT DID happenI wish to resolve this outside of court, but will take it there if need be. Regards, *** ***
The business called and stated they spoke at length with the consumer and she is not happywhat she is saying happened to her vehicle is impossible to have happened on my propertyWe are not at fault hereThe consumer believes when she exited out car wash that a inch.small pothole caused a
hole in her oil panShe never returned for a week to notify usMultiple cars have been through the wash since and it does not cause a puncture in an oil pan
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below. It is not IMPOSSIBLE for this to happen, because IT DID happenI wish to resolve this outside of court, but will take it there if need be. Regards, *** ***
The business called and stated they spoke at length with the consumer and she is not happywhat she is saying happened to her vehicle is impossible to have happened on my propertyWe are not at fault hereThe consumer believes when she exited out car wash that a inch.small pothole caused a
hole in her oil panShe never returned for a week to notify usMultiple cars have been through the wash since and it does not cause a puncture in an oil pan