Revdex.com: I sincerely apologize I could not be be reached by BoulevardI work til or even later most days and am not permitted access to my cell phone during work hoursAnd was not aware of voicemails until I checked todayI was told by a mechanic at
my dealership that the gps could not have caused the issueI was never told that the cluster had to be sent away and the information transferred from the old unit to the new oneThat would explain why it took two and a half weeks to repairIn fact, I was only given information on my vehicles status through calls I initiated over the two and half weeks (in one call was told the tech stopped working on my vehicle to work on something else) and was never offered a loaner and when I finally inquired about one during the second week I was told on occasions there were none availableI accept the but I do not trust this company to take my vehicle/time as a priority as evidenced by my aforementioned experiences thus far with themI can not afford to lose anymore days of work and as my commute is an hour a vehicle is a necessityI will contact the DMV to see if documentation of the mileage issue will be acceptable.
Regards,
Revdex.com: I sincerely apologize I could not be be reached by BoulevardI work til or even later most days and am not permitted access to my cell phone during work hoursAnd was not aware of voicemails until I checked todayI was told by a mechanic at
my dealership that the gps could not have caused the issueI was never told that the cluster had to be sent away and the information transferred from the old unit to the new oneThat would explain why it took two and a half weeks to repairIn fact, I was only given information on my vehicles status through calls I initiated over the two and half weeks (in one call was told the tech stopped working on my vehicle to work on something else) and was never offered a loaner and when I finally inquired about one during the second week I was told on occasions there were none availableI accept the but I do not trust this company to take my vehicle/time as a priority as evidenced by my aforementioned experiences thus far with themI can not afford to lose anymore days of work and as my commute is an hour a vehicle is a necessityI will contact the DMV to see if documentation of the mileage issue will be acceptable.
Regards,
Please see attached document