Dear [redacted] :You recently received a customer complaint from [redacted] ( [redacted] ) pertaining to misleading advertising on our website [redacted] purchased a package of handbells from our websiteWhile the package does not come with risers, our depiction shows it doesWe understand that depiction did not entirely represent what is included in the package.We have resolved the issue with [redacted] Parish located in WIWe shipped music risers to WI at $and $in shipping cost at no charge to the customer.Our organization is committed to providing great customer serviceWe have extended our sincerest apologies to [redacted] and his parishWe apologize for any inconvenience.Please let me know if you have any further concernsYou can contact me at [redacted] ex [redacted] or ***[redacted] .comIf you would like to know more about our organization, please visit our Web site at www.malmark.comSincerely,Casey NOffice Manager
Dear [redacted] : You recently received a customer complaint from [redacted] ( [redacted] ) pertaining to misleading advertising on our website [redacted] purchased a package of handbells from our websiteWhile the package does not come with risers, our depiction shows it doesWe understand that depiction did not entirely represent what is included in the package.We have resolved the issue with [redacted] Parish located in WIWe shipped music risers to WI at $and $in shipping cost at no charge to the customer.Our organization is committed to providing great customer serviceWe have extended our sincerest apologies to [redacted] and his parishWe apologize for any inconvenience.Please let me know if you have any further concernsYou can contact me at [redacted] ex [redacted] or ***[redacted] .comIf you would like to know more about our organization, please visit our Web site at www.malmark.com Sincerely, Casey N Office Manager
Dear [redacted] :You recently received a customer complaint from [redacted] ( [redacted] ) pertaining to misleading advertising on our website [redacted] purchased a package of handbells from our websiteWhile the package does not come with risers, our depiction shows it doesWe understand that depiction did not entirely represent what is included in the package.We have resolved the issue with [redacted] Parish located in WIWe shipped music risers to WI at $and $in shipping cost at no charge to the customer.Our organization is committed to providing great customer serviceWe have extended our sincerest apologies to [redacted] and his parishWe apologize for any inconvenience.Please let me know if you have any further concernsYou can contact me at [redacted] ex [redacted] or ***[redacted] .comIf you would like to know more about our organization, please visit our Web site at www.malmark.comSincerely,Casey NOffice Manager
Dear [redacted] : You recently received a customer complaint from [redacted] ( [redacted] ) pertaining to misleading advertising on our website [redacted] purchased a package of handbells from our websiteWhile the package does not come with risers, our depiction shows it doesWe understand that depiction did not entirely represent what is included in the package.We have resolved the issue with [redacted] Parish located in WIWe shipped music risers to WI at $and $in shipping cost at no charge to the customer.Our organization is committed to providing great customer serviceWe have extended our sincerest apologies to [redacted] and his parishWe apologize for any inconvenience.Please let me know if you have any further concernsYou can contact me at [redacted] ex [redacted] or ***[redacted] .comIf you would like to know more about our organization, please visit our Web site at www.malmark.com Sincerely, Casey N Office Manager