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Malmark, Inc. - Bellcraftsmen

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Malmark, Inc. - Bellcraftsmen Reviews (3)

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Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me I will continue to do business with this company due to the satisfactory resolution My only concern is that the invoice still shows $as a remaining balanceCould we please have a revised statement showing the credit and/or a zero balance?
Regards,
*** ***

Dear [redacted]:
You recently received a customer complaint from [redacted]) pertaining to misleading advertising on our website. [redacted] purchased a package of handbells from our website. While the package does not come with risers, our depiction shows it does. We...

understand that depiction did not entirely represent what is included in the package.We have resolved the issue with [redacted] Parish located in WI. We shipped 5 music risers to WI at $205 and $18 in shipping cost at no charge to the customer.Our organization is committed to providing great customer service. We have extended our sincerest apologies to [redacted] and his parish. We apologize for any inconvenience.Please let me know if you have any further concerns. You can contact me at [redacted] ex [redacted] or [redacted].[redacted].com. If you would like to know more about our organization, please visit our Web site at www.malmark.com
Sincerely,
Casey N.
Office Manager

Dear [redacted]:You recently received a customer complaint from [redacted]) pertaining to misleading advertising on our website. [redacted] purchased a package of handbells from our website. While the package does not come with risers, our depiction shows it does. We understand that...

depiction did not entirely represent what is included in the package.We have resolved the issue with [redacted] Parish located in WI. We shipped 5 music risers to WI at $205 and $18 in shipping cost at no charge to the customer.Our organization is committed to providing great customer service. We have extended our sincerest apologies to [redacted] and his parish. We apologize for any inconvenience.Please let me know if you have any further concerns. You can contact me at [redacted] ex [redacted] or [redacted].[redacted].com. If you would like to know more about our organization, please visit our Web site at www.malmark.comSincerely,Casey N. Office Manager

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Address: 5712 Easton Road, Plumsteadville, Pennsylvania, United States, 18949

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