Man Products, Inc. Reviews (1)
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Man Products, Inc. Rating
Description: STEEL FABRICATORS, OVERHEAD GARAGE DOORS, DOORS
Address: 178 New Highway, Amityville, New York, United States, 11701
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Review: I hired Man Products to install new cellar doors. I gave them a $350.00 deposit on 10/**/14 and balance was to be paid before install as stated in their contract. They came to install on 11/*/14 and I was on an important phone call and could not call in my credit card info right away and the man [redacted] from Man Products started being nasty and threatening to us. I told him I am going to pay soon as they were almost done with the istall. He started threatening to rip out the doors. The men were 10 minutes from being done and he made them take out the new doors and put back on the old one. The man [redacted] that I spoke to was not speaking to me in an appropriate mannor as people do that conduct successful businesses. He proceeded to tell me that It says he had to be paid before the install so I said why is it almost done then and they shouldnt have touched my property until they were paid. Basically the guy had no consumer ethics. I was the customer and he should not have spoke to me in a threatening tone.
What happened to the customer is always right and valueing your customers because after all that is how you get new customers. Wel it has benn almost a week since this happened and not a phone call from the [redacted] or someone in charge did I get to try and rectify the situation. I wouldlike them to complete the job they promised me or my $350.00 back. After all they did void their contract because they were not suppose to touch my property until they were paid in full and they did. Ido have the whole thing on videotape thank goodness.Desired Settlement: I would either like them to do do the job they promised or refund my $350.00 deposit. I would also appreciate a phone call from the [redacted] or person in charge of disputes. If this is out of reach for them I guess I will take further action and go a differnt route.
Consumer
Response:
At this time, my complaint, ID [redacted] regarding Man Products, Inc. has been resolved.
(By clicking "OK", your complaint will be closed as Resolved.)
Sincerely,[redacted]