Manchester Lakes Senior Apts.

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Revdex.com:
At this time, I have not been contacted by Manchester Lakes Senior
Apts. regarding complaint ID ***Nor has their parent company, *** *** *** in Los Angelos, CA, responded to multiple e-mails and a printed copy of the complaint made to the Metro DC office According to Dana at Manchester Lakes Leasing Office, *** *** *** received my application fee and security deposits in March and they are responsible for providing the refund She said weeks ago that my check had been "mailed to the wrong address" This is impossible, since I have lived in the same home for 25+ years and only gave that address on my application *** is just stalling and showing total lack of regard for current and prospective tenants' rights & well-being. When I checked the address for ***, I looked up their local Revdex.com rating and learned that it was a "C" because of hundreds of complaints -- only of which had been resolved satisfactorily How can I get in touch with the LA branch of the Revdex.com, since *** -- not Manchester Lakes -- is responsible for my refund?
Regards,
*** ***

[A default letter is provided here which indicates that the business has not responded to you directly.  If you wish, you may update it before sending it.]
Revdex.com:
At this time, I have not been contacted by Manchester Lakes Senior Apts. regarding complaint ID...

[redacted]. Nor has their parent company, [redacted] in Los Angelos, CA, responded to multiple e-mails and a printed copy of the complaint made to the Metro DC office.  According to Dana at Manchester Lakes Leasing Office,  [redacted] received my application fee and security deposits in March and they are responsible for providing the refund.  She said 2 weeks ago that my check had been "mailed to the wrong address".  This is impossible, since I have lived in the same home for 25+ years and only gave that address on my application.  [redacted] is just stalling and showing total lack of regard for current and prospective tenants' rights & well-being.  When I checked the address for [redacted], I looked up their local Revdex.com rating and learned that it was a "C" because of hundreds of complaints -- only 82 of which had been resolved satisfactorily.  How can I get in touch with the LA  branch of the Revdex.com, since [redacted]  -- not Manchester Lakes -- is responsible for my refund?  
Regards,
[redacted]