Dear [redacted],
We are sorry to hear about the miscommunication between you and [redacted]. On September 16, 2016 we submitted [redacted] all of your Finance Application Paperwork to process your information. Unfortunately, due to privacy reasons, [redacted] does not allow us to access...
your account information to review. Our Database does show on May 5, 2017 you contacted Mancini's Sleepworld Corporate Office and spoke to our Finance Department which she then directed you to call [redacted] at [redacted] to discuss any payments that need to be made, etc.; as again we can't access your account information due to Privacy Act. It appears that the balance has changed, due to interest being charged as no payments have been made onto your account since September per your email. Please either contact the Collection Agency number you received the letter from or contact [redacted] to try and resolve the issue at [redacted].
We agreed to replace this box spring over a week ago. Sales created an invoice for the wrong item in error. Customer requested specific delivery time frame to fix the error. Our system can not accommodate the requirements we were given. It is scheduled for delivery...
Dear [redacted],
We are sorry to hear about the miscommunication between you and [redacted]. On September 16, 2016 we submitted [redacted] all of your Finance Application Paperwork to process your information. Unfortunately, due to privacy reasons, [redacted] does not allow us to access...
your account information to review. Our Database does show on May 5, 2017 you contacted Mancini's Sleepworld Corporate Office and spoke to our Finance Department which she then directed you to call [redacted] at [redacted] to discuss any payments that need to be made, etc.; as again we can't access your account information due to Privacy Act. It appears that the balance has changed, due to interest being charged as no payments have been made onto your account since September per your email. Please either contact the Collection Agency number you received the letter from or contact [redacted] to try and resolve the issue at [redacted].
Regards,
Mancini's Sleepworld Corporate Office
We agreed to replace this box spring over a week ago. Sales created an invoice for the wrong item in error. Customer requested specific delivery time frame to fix the error. Our system can not accommodate the requirements we were given. It is scheduled for delivery...
tomorrow now.