I received the complaint letter, regarding ID# [redacted] , placed by [redacted] He called us a few days after he placed the order for flowers, very upset with howmuch was charged to his credit card.When the customerinitially called, he only asked the prke of the roses, NOT what"out the door"price would beMy sales rep did fail to let him beawareof the delivery charge and we assume everyoneknows that there isalwayssales tax, hedidnot wanttopay that either.After speaking with him I told him I would credithis credit card the $ for the delivery charge since it was uot explained and apologized for the miscommunication, but couldnot take off the sales taxHe was still upset and hung up on me.I did credit thecustomer's credit card the $for the delivery
I received the complaint letter, regarding ID# [redacted], placed by [redacted] He called us a few days after he placed the order for flowers, very upset with howmuch was charged to his credit card.When the customerinitially called, he only asked the prke of the roses, NOT what"out the door"price...
would be. My sales rep did fail to let him beawareof the delivery charge and we assume everyoneknows that there isalwayssales tax, hedidnot wanttopay that either.After speaking with him I told him I would credithis credit card the $10.00
for the delivery charge since it was uot explained and apologized for the
miscommunication, but couldnot take off the sales tax. He was still upset and hung up on me.I did credit thecustomer's credit card the $10.00 for the delivery.
I received the complaint letter, regarding ID# [redacted] , placed by [redacted] He called us a few days after he placed the order for flowers, very upset with howmuch was charged to his credit card.When the customerinitially called, he only asked the prke of the roses, NOT what"out the door"price would beMy sales rep did fail to let him beawareof the delivery charge and we assume everyoneknows that there isalwayssales tax, hedidnot wanttopay that either.After speaking with him I told him I would credithis credit card the $ for the delivery charge since it was uot explained and apologized for the miscommunication, but couldnot take off the sales taxHe was still upset and hung up on me.I did credit thecustomer's credit card the $for the delivery
I received the complaint letter, regarding ID# [redacted], placed by [redacted] He called us a few days after he placed the order for flowers, very upset with howmuch was charged to his credit card.When the customerinitially called, he only asked the prke of the roses, NOT what"out the door"price...
would be. My sales rep did fail to let him beawareof the delivery charge and we assume everyoneknows that there isalwayssales tax, hedidnot wanttopay that either.After speaking with him I told him I would credithis credit card the $10.00
for the delivery charge since it was uot explained and apologized for the
miscommunication, but couldnot take off the sales tax. He was still upset and hung up on me.I did credit thecustomer's credit card the $10.00 for the delivery.