Manfredia's Carpentry & General Contracting LLC

August 22, *** *** and *** *** contracted us for a master bathroom remodeling project which included framing, plumbing, wet bed stall shower floor, ceramic tile installation, drywall, and paintingThe bathroom tile design was not provided by us*** *** had her own design
she wanted and selected her special order tile through *** Tile in *** ** ***, PA***, *** ***’s tile representative from *** Tile handled the tile orders and design*** is familiar with the unfortunate tile delays and errors caused by *** TileThese errors caused scheduling delays that are beyond our control and interrupted us and the tile installer from continuing on until the proper and needed tile arrived.The tile installer explained to *** *** that her design layout would not work that she will need additional tilesShe changed her mind on the stall shower size and tile layout several timesThe plumbing fixtures location in the stall shower was placed by *** *** and at her directionShe had the plumber put them where she wantedTony the tile installer and I have patiently spent many days and hours putting different color lines and marks on the stall shower walls to help *** *** with her layoutWe keep *** *** and *** *** updated through the whole process in person, by phone and through email.I did received a deposit in February to secure the contact, a payment in March to order the tile and materials, and progress payments in JuneAll payments were scheduled in the contract they singed*** *** stated to me that she would have never had her husband pay any of the progress paymentsIn the contract *** *** signed it states that additional charges may apply if any changes, alterations, unforeseen problems arise, or additional work is agreed uponThe tile was chosen by *** *** at her location*** Tile is not our tile suppler and we had no control over the tile selected, ordered or its arrival date*** at *** Tile has failed to update all parties on order timing and delivery causing delaysI made three trips and sent my employees there three different times to *** Tile in *** ** *** to pick up tile we were informed was in and available for pick-upThe tile was not there or part of the order was missingStill *** *** blames us for the tile delays.*** ***’s timelines are incorrect and she made inaccurate statements about the progress of her projectAfter *** *** stall shower tile and floor was complete she had a progress payment due as stated in her contractWhen I asked *** *** about the progress payment, he told me he had to review itHe sent me an email asking when the plumber and electrician were coming back to finishPayment was not demanded as they statedI reminded them of their pasted due progress payment that needed to be paid (*** *** threatened not to make any payments at all many times through this process)I received a response with a long email stating she is going to complain to the Revdex.com and Angie’s List and they will not make any payments until the job is 100% complete.The plumber was scheduled to finish and did so on Tuesday, August 19, My crew and I were there on Wednesday, August 20, and as a courtesy to *** *** and *** *** we installed bathroom accessories including two mirrors, towel holder and tile backsplash that were not included in their contract.*** *** has been very difficult to work with from the beginning of this projectShe has been very impatientWe have maintained a level of professionalism throughoutIt is always our intention to do the very best work and please our customers as our reputation is something we valueWe work very hard to maintain our A+ rating with the Revdex.comWe are proud of that achievement and have many satisfied customers.We continued on with the work even though she has progress payments that are now more than days past dueShe has stated to us that she will not make any further payments on this jobOur hope is that the owners will fulfill their obligations and satisfy all outstanding obligations related to this job.Please contact me if you have any questions.Thank You,Wally MOwner/ OperatorCarpentry, Remodeling & New Construction