I was notified that we received a complaint: The complaint was submitted on 12/14/and was assigned an ID of ***? This was a customer that we provided pool service for about years he was always complaining that we did not clean his pool and never happy we terminated his service
contract as of December 1st after he told us that he was looking for a different serviceHe said we didn't show up on the last visit in DecemberAll of our trucks have gps tracking and it showed that our cleaner was there for minutes on a Saturday his cleaning was Thursday we were behind due to weather issues we did notify the client but would never get a responseThe whole time we cleaned his pool he would never respond to filter cleanings or repairs.Thank you if you have any questions please feel free to call me *** *** at ***
I was notified that we received a complaint: The complaint was submitted on 12/14/and was assigned an ID of ***? This was a customer that we provided pool service for about years he was always complaining that we did not clean his pool and never happy we terminated his service
contract as of December 1st after he told us that he was looking for a different serviceHe said we didn't show up on the last visit in DecemberAll of our trucks have gps tracking and it showed that our cleaner was there for minutes on a Saturday his cleaning was Thursday we were behind due to weather issues we did notify the client but would never get a responseThe whole time we cleaned his pool he would never respond to filter cleanings or repairs.Thank you if you have any questions please feel free to call me *** *** at ***