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Manhattan Life Insurance Company

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Manhattan Life Insurance Company Reviews (1)

Review: My grandmother's purchased a policy with this company several years ago to make sure that her family wouldn't be stuck with high funeral cost when she passed. The insurance agent that sold her this policy failed to report her birthday correctly on the paperwork. My grandmother passed 11/[redacted]/2013. Myself which is the beneficiary of her policy contacted the company to make aware of her passing. I have went back and forth with customer service reps, supervisors and general managers trying to get things handled. The issue is that her actual birthday is something different from what the agent wrote on her paperwork so even though I have buried my grandmother Manhattan life insurance company is refusing to pay out my grandmother's policy. According to them they say because the dates was incorrect. Not a fault of mines or my grandmother. I am now stuck with funeral cost over 7000 and the company that we have paid on time for several years does not want to honor there policy. This has caused me and my family so much distress, pain and suffering. Further more I haven't been able to morn my grandmother's death. Very sad

Consumer

Response:

At this time, my complaint, ID [redacted]regarding Manhattan Life Insurance Company has been resolved.

(By clicking "OK", your complaint will be closed as Resolved.)

Sincerely,

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Description: INSURANCE COMPANIES

Address: 111 West 57th Street, New York, New York, United States, 10019

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