The Manhattan NYC- an Affinia Hotel has a very lenient policy when it comes to "Act of God" situations such as weather related incidents, war, and death. We have refunded [redacted] a 100% back for her booking. Unfortunately, [redacted]'s reservation did not have the proper information of why she was...
cancelling, which is why we initially charged her. We apologize for the inconvenience and of course will work with any and all of our guests that incur a situation similar.
Revdex.com:At this time, I have not been contacted by Manhattan NYC regarding complaint ID [redacted].Sincerely,
[redacted]
The Manhattan NYC- an Affinia Hotel has a very lenient policy when it comes to "Act of God" situations such as weather related incidents, war, and death. We have refunded [redacted] a 100% back for her booking. Unfortunately, [redacted]'s reservation did not have the proper information of why she was...
cancelling, which is why we initially charged her. We apologize for the inconvenience and of course will work with any and all of our guests that incur a situation similar.