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Manhattan Parking Group

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Reviews Manhattan Parking Group

Manhattan Parking Group Reviews (9)

Revdex.com:At this time, I have not been contacted by Manhattan Parking Group regarding complaint ID [redacted].Sincerely,[redacted]

Revdex.com:At this time, I have not been contacted by Manhattan Parking Group regarding complaint ID [redacted].Sincerely,
[redacted]

Revdex.com:At this time, I have not been contacted by Manhattan Parking Group regarding complaint ID [redacted].Sincerely,[redacted]

Revdex.com:At this time, I have not been contacted by Manhattan Parking Group regarding complaint ID [redacted].Sincerely,[redacted]

Review: On April *, 2014 at 9 am, I used a valet parking at [redacted]. Owned by Manhattan parking group. Upon returning, my vehicle was brought to me at 11:15 am. At that time I noticed the right rear light broken out completely exposing the bulb. I brought it to the attention of the attendants, [redacted] & [redacted]. I completed an incident report & took photos of the damage. I sent copies of all my documents with a letter of explanation but got no response. I then sent several emails & spoke with a woman name [redacted] around April **, 2014, who assured me the matter will be investigated & I would hear from her in 3-5 days. It is now July **, 2014 & I've still not received any response. How can I get these people to pay for the repair on my vehicle?Desired Settlement: I would like them to pay for the repair of my vehicle. I sent them a copy of the estimate from the Buick dealer.

Consumer

Response:

At this time, I have not been contacted by Manhattan Parking Group regarding complaint ID [redacted].

Sincerely,

Review: This garage damaged my car on October **, 2015. They have video to prove it as they take video of cars as they enter the garage and again as they leave the garage. They will not do me the common courtesy of returning my call to handle my claimDesired Settlement: This garage needs to cover the cost of the repair to my car of the damage they did.

Review: July 2013 My vehicle was damaged by the Manhattan Parking personnel. Upon picking up my vehicle the employees had me fill out the Companies Damage report form. After initial contact from company by email only I sent all require Damage report forms, photos of damage and a itemized repair estimate. As of Nov 2013 no additional communication from this company after numerous phone calls to answering machines and emails.Desired Settlement: restitution of amount noted on repair estimate .

Consumer

Response:

At this time, I have not been contacted by Manhattan Parking group regarding complaint ID [redacted].

Sincerely,

Review: I parked my car at one of the Manhattan Parking Group parking garages from the afternoon of 12/**/14 to the morning of 12/**/14. The garage is located at [redacted]. I had been staying with my family at the [redacted] across the street from the garage and the hotel recommended I park my car there. While my car was there, $12.00 was stolen from my car. The money was hidden in my car and I definitely saw the money before I left the car. So whoever took it at the garage clearly went through my car to look for it because it was not located in clear sight. When I returned to the garage the next morning to pick up my car, I looked for the money because I wanted to use some of it to tip the employee who delivered my car. The money was gone. I immediately escalated to the parking garage attendants and they told me to contact the company headquarters to file a complaint. They provided a phone number & other company details to me.I called the Manhattan Parking Group the next few days and left 4 voicemails. Nobody returned my calls. I decided to email them on 1/*/15 and I was able to correspond with an employee ([redacted]) who asked me to submit an incident report, which I did. After multiple follow up emails from me, [redacted] finally acknowledged that he received my incident report. However, I not heard back from him since and I believe my complaint is being ignored.Let me know if you need anything from me.Thanks.[redacted]Desired Settlement: I would like to be reimbursed for the $12.00 that was stolen from my car and the $50.00 I was charged to stay at the garage.

Consumer

Response:

At this time, I have not been contacted by Manhattan Parking Group regarding complaint ID [redacted].Sincerely,[redacted]

Review: I parked in this lot and they damaged my car on 3/**/2013. Incident report form was filled out and the attendant accepted responsibility. After this I was referred to the office where the issue had to be resolved. Again, they accepted responsibility to the accident. Unfortunately, it would take to long time to fix my car using them and they would no give me a rent-a-car. I went via my insurance company to fix my car and later get money back from them. Until now 6/*/13 ( 3 months later)they did not return calls or emails from me or my insurance company. I had chance to talk to their owner [redacted], cell #[redacted], who hang up the phone when my insurance company called him, and bluntly refused to help me to resolve the issue.Desired Settlement: I think they need to apologize and return my money. Also, they would need to provide credit to me for their monthly parking rate.

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Description: PARKING FACILITIES

Address: 250 East 53rd Street, New York, New York, United States, 10022

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Web:

www.mpsparking.com

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Shady, yet now dead: once upon a time this website was reported to be associated with Manhattan Parking Group, but after several inspections we’ve come to the conclusion that this domain is no longer active.



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