Manhattan Real Properties

Better Business Bureau: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: [Your Answer Here] My complaint has not been resolved at this point, because the details of what they are proposing were never sent to me, as I requested and was promised via delivery by email last weekI simply do not know exactly what they are offering and cannot make an informed decision to accept at this time In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]

To Whom it may Concern,In reference to the BBB complaint ID # [redacted] , from [redacted] . [redacted] [redacted] insisted that we try to obtain the lowest possible interest rate for her on her auto loan. Our normal business practiceis to check the applicants credit at the dealership. We then,... send that application to each lending institution that would possibly approve that customer. Based on [redacted] 's credit score, we had a limited numberof banks that would consider her application. Our job, is to help find the best source of financing for our clients. We submitted [redacted] 's application to 4 banks. Normal operating procedure. We received 4, declines/rejections/turn downs. Our next step, is to send that application to"secondary lenders", those banks consider credit challenged consumers. We sent [redacted] s application, to two secondary finance sources, and were able to obtain, a credit approval for her. That is a total of six banks, that must run the consumers credit, in order to make a credit decision. They MUST run the clients credit in order to grant, or turn down that applicant. The banks cannot make a credit decision without a credit check. We understand that not everyone will understand the way banks grant, or decline credit applications. It can be very complicated. I would be happy to apologize to [redacted] , if she would like me to. We are not able to "erase" credit inquiries. We are not a bank. That is an issue, that [redacted] would have to take up with, the banks, and or the credit reporting agencies. If I can be of any further assistance, please feel free to contact me, via email [redacted] or phone [redacted] ext ***As I am always, Respectfully, [redacted]

RevDex.com: I have reviewed the response made by the business in reference to complaingt ID# [redacted] , and have determined that my complaint has NOT been resolved because: [Your Answer Here] First off do not make it out like I was desperate to get this loan nor did I give you permission to go to 15 BANKS. For your information I called all three credit companies and they said that there was nothing wrong with my credit that there was a few mistakes on their part, but there was no reason why a bank would not give me a car loan. I will contact them again on 7/*/2015 and get a letter from them to support my statement. Also I bought many cars and never came across a dealer that has an finance person with such a horrible attitude towards a customer. Also if its your policy to go to many banks you should have the customer know this before you do this because when I called I told you guys that another dealer did this to me, and did not want this to happen again. So you did it anyway without my permission. I will get my proof and send it to both dealers that did this to me. In order for the BBB to appropriately process your response, you MUST answer the question above. Sincerely, [redacted]

This complaint was forwarded to Hyundai Motor America ( HMA) for resolutionWe just received the following response from HMA: "the manufacturer will be working with customer to repurchase vehicle" Thank you for your assistance in this matter, John S*** **

To Whom it may Concern,In reference to the Revdex.com complaint ID # [redacted], from [redacted]. **  [redacted] insisted that we try to obtain the lowest possible interest rate for her on her auto loan. Our normal business practiceis to check the applicants credit at the dealership. We then,...

send that application to each lending institution that would possibly approve that customer. Based on [redacted]'s credit score, we had a limited numberof banks that would consider her application. Our job, is to help find the best source of financing for our clients. We submitted [redacted]'s application to  4 banks. Normal operating procedure. We received 4, declines/rejections/turn downs. Our next step, is to send that application to"secondary lenders", those banks consider credit challenged consumers. We sent [redacted]s application, to two secondary finance sources, and were able to obtain, a credit approval for her. That is a total of six banks, that must run the consumers credit, in order to make a credit decision. They MUST run the clients credit in order to grant, or turn down that applicant. The banks cannot make a credit decision without a credit check. We understand that not everyone will understand the way banks grant, or decline credit applications. It can be very complicated. I would be happy to apologize to [redacted], if she would like me to. We are not able to "erase" credit inquiries. We are not a bank. That is an issue, that [redacted] would have to take up with, the banks, and or the credit reporting agencies. If I can be of any further assistance, please feel free to contact me, via email [redacted] or phone [redacted] ext [redacted]As I am always, Respectfully,[redacted]

Better Business...

Bureau:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

[Your Answer Here]
 My complaint has not been resolved at this point, because the details of what they are proposing were never sent to me, as I requested and was promised via delivery by email last week. I simply do not know exactly what they are offering and cannot make an informed decision to accept at this time. 
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaingt ID# [redacted], and have determined that my complaint has NOT been resolved because:

[Your Answer Here]
 First off do not make it out like I was desperate to get this loan nor did I give you permission to go to 15 BANKS. For your information I called all three credit companies and they said that there was nothing wrong with my credit that there was a few mistakes on their part, but there was no reason why a bank would not give me a car loan. I will contact them again on 7/*/2015 and get a letter from them to support my statement. Also I bought many cars and never came across a dealer that has an finance person with such a horrible attitude towards a customer. Also if its your policy to go to many banks you should have the customer know this before you do this because when I called I told you guys that another dealer did this to me, and did not want this to happen again. So you did it anyway without my permission.
I will get my proof and send it to both dealers that did this to me. 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]