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Manhattan's Best Laundry

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Manhattan's Best Laundry Reviews (3)

Revdex.com:At this time, I have not been contacted by Manhattan's Best Laudromat regarding complaint ID [redacted].Sincerely,[redacted]

Review: This is a laundromat. Our sheets were burned in one of the dryers that we have been using for the past ten years. I showed the sheets to the owner who became extremely aggressive and defensive, blaming us for have put the dryer on too high a mode, which was not true. I then asked him for his name and card, which he refused to give me. He then began screaming and physically shoved my colleague and told us to get out. When I tried to reach for a blank receipt with his name and/or the laundromat's number, he slapped my hand. He then brought a stack of dollar bills and said "you want money: here." Again, when I reached for the money, he slapped me. I left with the burnt sheets and called our nearest precinct who were understanding and helpful but told me I should have dialed 911 and waited there to file an official complaint, which couldn't be done now, as I had left. They referred me to you and said you have been of great help and resourcefulness with these kinds of matters. Thank youDesired Settlement: More than a refund, I think this person, whom I believe is the owner, should be cited for his violent behavior and that his customers should be made aware of his comportment

Consumer

Response:

At this time, I have not been contacted by Manhattan's Best Laudromat regarding complaint ID [redacted].Sincerely,[redacted]

Review: Their sign outside says they close at 9:00pm. Their last load is at 7:30pm. I got $10 worth of quarters from the service attendant and put two large loads in at 7:30pm. I returned at 8:20pm to switch the laundry over - plenty of time to dry before closing. They then notified me that they are closing at 8:30pm and I can't dry my clothes. They never notified me of this at 7:30pm when I got the quarters from her. There was no note or sign hung anywhere that they were closing early. I had to then take my wet clothes home with me. When I carried all of this heavy laundry home, I pulled my back out. I am seeing a doctor tomorrow. This is not good business practice and I am now injured because of it.Desired Settlement: Refund of $4.00 for the two loads since I now have to rewash them. And doctor and chiropractor fees - TBD. Other damages and distress - TBD.

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Description: LAUNDRIES

Address: 60 East 97th Street, New York, New York, United States, 10029

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