Manheim North Carolina

This auction was completely aware that a unit that we purchased from them had frame damage. They chose not to disclose the frame damage.This auction listed a vehicle for sale. Upon inspection of the vehicle they found that it had frame damage. Instead of disclosing that the vehicle had frame damage they chose not to disclose a condition report. When we tried to arbitrate they told us we had waited too long. Since we brought the matter to their attention they have since updated the vehicle page with these disclosures and have now listed the announcements that it has frame damage. This is an unbelievably deceitful organization that intentionally misleads customers. They should have their license revoked and everyone should know their shady practices. Desired SettlementI want a valuation adjustment on the vehicle I purchased from the auction that reflects the ENORMOUS loss we are taking because they are a dishonest business. I filed a complaint in May 2016 about purchasing a vehicle from this auction that had frame damage. Since my complaint the auction has gone through great lengths to fix the problem and make everything right with our dealership. Complaints cannot be taken down from Revdex.com however I no longer have any grievance with this business