Initial Business Response /* (1000, 5, 2015/04/16) */
Contact Name and Title: *** *** General Mana
Contact Phone: XXX XXX XXXX
Contact Email: ***@***.com
Mr *** purchased a truck from us on 1/Unfortunately, there was a communication problem between departments and the
tire was not orderedMr *** spoke with *** *** at the end of MarchThe parts were ordered and are here at the dealership nowMr *** lives over an hour away, we offered to have parts delivered free of chargeMr *** elected to pick the parts up him self this weekendWe will reimburse him for his gas at that timeI apologize for the oversightWe have taken corrective action to be sure it does not happen again
Thank you,
*** ***
General Manager
Initial Business Response /* (1000, 5, 2015/04/16) */
Contact Name and Title: *** *** General Mana
Contact Phone: XXX XXX XXXX
Contact Email: ***@***.com
Mr *** purchased a truck from us on 1/Unfortunately, there was a communication problem between departments and the
tire was not orderedMr *** spoke with *** *** at the end of MarchThe parts were ordered and are here at the dealership nowMr *** lives over an hour away, we offered to have parts delivered free of chargeMr *** elected to pick the parts up him self this weekendWe will reimburse him for his gas at that timeI apologize for the oversightWe have taken corrective action to be sure it does not happen again
Thank you,
*** ***
General Manager