Mannisi Jewelers

The customer is right in that he has been a good customer for yearsHowever his complaint is inaccurateThe date that he was in was on October 7th, 2016, not on October 14th, The customer wanted to pay on transactions for a total of $He gave my employee bills totaling $The
clerk started to put the currency in the drawer and then notified the customer that he had handed him $The customer insisted that he had handed the clerk $We showed the customer our surveillance camera directly above the counter showing him handing the clerk billsThe camera shows a twenty, a ten, and a five dollar billThere was never a dispute that money was not handed from the customer to the clerkHIs complaint states that the clerk says he never received any moneyThat is not trueThe clerk just said that the customer handed him $and not $That is exactly what the camera showsI am very surprised at this type of response and action over a five dollar disputeThe customer walked out mad and threatened to call the police before I could give him his $backI still have the $in an envelope with his name on itLater police officers came in and said that they could not make any sense out of what the customer was sayingThe customer's transactions are delinquent but I have been holding them for himWe have been in business for years and value each and every customer that we deal withI have been waiting for this customer to come in so we can work this outI am holding his $and his delinquent transactions until this is resolved