I AGREE THAT I WENT OUT TO THE PROPERTY AND LOOKED AT THE ISSUE. IT MUST OF BEEN A MISTAKE ON ONE OF PARTS IN THE WAY THAT I THOUGHT SHE SAID SHE WOULD CALL BACK AFTER HER PARTY, BUT I NEVER HEARD FROM THEM. THE ISSUE IS REALLY SIMPLE TO FIX AND WILL ONLY TAKE 15 MINUTES TO RESOLVE I WILL...
CONTACT THE HOMEOWNER SO WE COULD TAKE CARE OF THIS ASAP. THANKS
Initial Business Response /* (1000, 10, 2015/08/21) */
We took care of the issue for the customer even though the warranty was already expired.
Initial Consumer Rebuttal /* (3000, 12, 2015/08/22) */
(The consumer indicated he/she DID NOT accept the response from the business.)
My warranty is...
for 5 years and isn't expired. I sent a copy of my warranty to the Business. Business did come out and start repairs on 8/21/15. Business is going to schedule for the balance of repairs.
Final Consumer Response /* (2000, 15, 2015/09/11) */
He has done some repairs but still has more to do. He is saposed to be scheduling a time to finish soon.
I AGREE THAT I WENT OUT TO THE PROPERTY AND LOOKED AT THE ISSUE. IT MUST OF BEEN A MISTAKE ON ONE OF PARTS IN THE WAY THAT I THOUGHT SHE SAID SHE WOULD CALL BACK AFTER HER PARTY, BUT I NEVER HEARD FROM THEM. THE ISSUE IS REALLY SIMPLE TO FIX AND WILL ONLY TAKE 15 MINUTES TO RESOLVE I WILL...
CONTACT THE HOMEOWNER SO WE COULD TAKE CARE OF THIS ASAP. THANKS
Initial Business Response /* (1000, 10, 2015/08/21) */
We took care of the issue for the customer even though the warranty was already expired.
Initial Consumer Rebuttal /* (3000, 12, 2015/08/22) */
(The consumer indicated he/she DID NOT accept the response from the business.)
My warranty is...
for 5 years and isn't expired. I sent a copy of my warranty to the Business. Business did come out and start repairs on 8/21/15. Business is going to schedule for the balance of repairs.
Final Consumer Response /* (2000, 15, 2015/09/11) */
He has done some repairs but still has more to do. He is saposed to be scheduling a time to finish soon.