I clearly remember this situation The customer wanted to let us know that the pasta sauce tasted acidity, the lady in the front asked if they wanted something else instead and she was told NO we just wanted you to know that it did not taste right We would have been happy to replace
the meal or refund their money but they refused the offer
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.No refund was offered or another plateNobody came to the tableI spoke to the lady at the front register on the way outNothing was offered then either
Regards,
*** ***
I clearly remember this situation The customer wanted to let us know that the pasta sauce tasted acidity, the lady in the front asked if they wanted something else instead and she was told NO we just wanted you to know that it did not taste right We would have been happy to replace
the meal or refund their money but they refused the offer
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.No refund was offered or another plateNobody came to the tableI spoke to the lady at the front register on the way outNothing was offered then either
Regards,
*** ***