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Manor Gate Realty Reviews (2) have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below.I strongly disagree with [redacted] I know what a room addition is, I also know the contract [redacted] and I signed for was to get a permit which we didn't getHis response in the email was not what he told usNo way would I pay for for a design of the room additionWe had to hire someone else to get a permitOf course a budget had to be in placeWe stuck with our budgetWe're getting exactly what we ask for And, I did ask him could we get a permit with the plans, he told us "YES"Why would we pay for anything lessWe told [redacted] that we were on a budget and had been cond beforeWe trusted him [redacted] was WRONGHe didn't explain the plans was for room measurementsIf he had told us this I would of sent [redacted] on his wayAnyway, the way [redacted] explained it in the email, we would of had to pay for his plans and for a permit, "WRONG"I want my money backHe lack the ability to be trustworthyRegards, [redacted]

I was hired by [redacted] and [redacted] to draw a floor plan of a room addition attached to their existing homeThis also includes finding out the property regulations such as setbacks and public easementsI explained to [redacted] and [redacted] that a floor plan is a diagram of a room or rooms from above looking down The floor plan also shows room sizes, location of doors, windows and how the room addition is placed in conjunction with the existing home I also explained to both [redacted] and [redacted] that the floor plan is a tool used to convey a message in design and budget I also explained to both [redacted] and [redacted] that it could take or different floor plan designs to find the blend where budget meets design Once the design and budget are agreed upon we can then move into the construction document phase It was also explained to both [redacted] and [redacted] that the construction document phase is a separate contract and feeIt was explained in detail to both [redacted] and [redacted] that the floor plan is the first step or phase in the in the construction document processIn the floor plan phase we explore all the options like room size, room location and the general footprint of the addition The floor plan is also the tool used to establish a budget It is extremely unfortunate that [redacted] and [redacted] did not understand this helpful process and expected a full set of construction documents for $450.00! The floor plan contract states nothing about a building permit or anything about the permit process Construction documents contain multiple pages including lot survey plan, foundation plan, plumbing plan, framing plan, electric plan, hvac plan, finishes, construction details, construction notes and engineering There is also a plan check fee, building permit fee and possible related utility fees None of these items are mentioned in the floor plan contractI never told [redacted] or [redacted] that you could take a floor plan to the city building department for a building permit This is an unusual accusation from themI explained in detail to both [redacted] and [redacted] multiple times our process before the floor plan contract was signed And again the floor plan contract says nothing about a building permit or the process The floor plan contract was sent to [redacted] and [redacted] on January and signed by them January [redacted] and [redacted] had days to review the floor plan contract and digest my conversation about the floor plan process I also attached a link to my web page and I strongly recommended reviewing this page because it explains the process under the heading “Addition”This is what my web page states:ADDITIONThe addition is adding structure to your existing homeIt can be a garage, a patio, a guest room, a second story, but the most common is the expansion of an existing room like a kitchen, a master bedroom or a garageThe addition has two critical areas: one being the interior footprint and how it flows with the existing and second the exterior tand how it conforms to the existing A simple floor plan and a little research is all that is needed to develop an estimateI am amazed at the number of people who pay for a full set of construction plans without a solid budget and end up redesigning the project to fit their budget or get discouraged and abandon the idea completely A competent contractor can bid an addition with a little research and simple floor planHere are some helpful tipsNever pay for a full set of construction plans without an accurate estimate A little research and a simple floor plan is all that’s needed to develop an accurate estimateA building permit is always needed when adding on to your homeTake note of existing sewer line and water mainTake note of underground and aboveground electric main line, electric meter, gas meter and gas lineSeptic tanks can turn up in the most unusual placesThere are many undocumented septic tanks, cesspools and buried swimming pools in our valleyThe addition must fit within zoning setbacks A front setback may be feet This means the dwelling must start at a minimum of feet from the front property lineEach side of the property has a setbackThe addition must fit within the percent of lot coverage If the percent of lot coverage is 50% this means half of the lot can be covered by roofThis includes overhangs, patios and outbuildings like a storage shedUtility upgrades may be needed if major plumbing and electric are involvedIt is obvious that [redacted] and [redacted] both failed to listen to my explanation, read my web page and read the contract I cannot be held responsible for their negligent actionsThe contract signed by both [redacted] and [redacted] on January 18, has been satisfied and no refund will be issued.Thank you for your time

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