Manteca Sports & Consignment has served the surrounding communities for nearly three years and we have access to nearly licensed sports vendorsWe attend the annual Sports Licensing and Tailgate Show in Las Vegas, NevadaWe provide licensed products in addition to collectible items with certificates of authenticity (COAs)The customer has been in Manteca Sports several times and has brought his father with him on occasionIn December, he made a purchase for a football jerseyWe have ample signage and our customer receipts indicate all sales are final and no returnsHowever, when the customer returned he identified some poor stitching on the back of the jerseyAll our jerseys are stitched and not iron-onThe employee agreed the quality was not acceptable and apologized he did not inspect the jersey when it arrived to the storeHe contacted me, the owner, and I requested our accountant to issue a check to the customerCheck # [redacted] was issued within hours on December and the customer was called and informed a check was availableThe customer returned to Manteca Sports for his check and the employee reported the customer appeared satisfied with the communication, customer service, and resolutionThe check cleared the bank of December 21, Any further information the customer can provide regarding our "store being broken in multiple times" would be greatly appreciatedThank you for the opportunity to respond and do not hesitate to contact me if you need additional informationThank you
I am rejecting this response because: I know how much they cost, but wasn’t buying the real professional jersey, he still misled me even he didn’t mean to, when he himself didn’t even know what brand jerseys he was gonna get, but yes I did get my money back from him just trying to make sure he owns up it, which he hasn’t,and doesn’t do it again, thanks
I am rejecting this response because: I have Always bought authentic jerseys from real VENDORS, I have a confirmation you sold fake, knockoff *** *** *** Jersey straight from *** *** *** themselves saying the product you sold me is not authentic, your *** jerseys are a straight knockoffs
Hello,There was a pop up window stating I did not answer a call. I do not remember receiving a call; only an email.I have seen the text message from Mr*** regarding from *** *** ***. *** *** *** *** jerseys retail for $and above. The jerseys at Manteca Sports are less than $300.00. I am certain the sales associate did not falsely represent the jersey purchased was from *** *** ***. In any case, the customer received a full reimbursement of his purchase within hours. We have a variety of jerseys for sale including consigned jerseys from sports fans
Manteca Sports & Consignment has served the surrounding communities for nearly three years and we have access to nearly 400 licensed sports vendors. We attend the annual Sports Licensing and Tailgate Show in Las Vegas, Nevada. We provide licensed products in addition to collectible items with...
certificates of authenticity (COAs). The customer has been in Manteca Sports several times and has brought his father with him on occasion. In December, he made a purchase for a football jersey. We have ample signage and our customer receipts indicate all sales are final and no returns. However, when the customer returned he identified some poor stitching on the back of the jersey. All our jerseys are stitched and not iron-on. The employee agreed the quality was not acceptable and apologized he did not inspect the jersey when it arrived to the store. He contacted me, the owner, and I requested our accountant to issue a check to the customer. Check #[redacted] was issued within 24 hours on December 20 and the customer was called and informed a check was available. The customer returned to Manteca Sports for his check and the employee reported the customer appeared satisfied with the communication, customer service, and resolution. The check cleared the bank of December 21, 2018. Any further information the customer can provide regarding our "store being broken in multiple times" would be greatly appreciated. Thank you for the opportunity to respond and do not hesitate to contact me if you need additional information. Thank you.
Manteca Sports & Consignment has served the surrounding communities for nearly three years and we have access to nearly licensed sports vendorsWe attend the annual Sports Licensing and Tailgate Show in Las Vegas, NevadaWe provide licensed products in addition to collectible items with certificates of authenticity (COAs)The customer has been in Manteca Sports several times and has brought his father with him on occasionIn December, he made a purchase for a football jerseyWe have ample signage and our customer receipts indicate all sales are final and no returnsHowever, when the customer returned he identified some poor stitching on the back of the jerseyAll our jerseys are stitched and not iron-onThe employee agreed the quality was not acceptable and apologized he did not inspect the jersey when it arrived to the storeHe contacted me, the owner, and I requested our accountant to issue a check to the customerCheck # [redacted] was issued within hours on December and the customer was called and informed a check was availableThe customer returned to Manteca Sports for his check and the employee reported the customer appeared satisfied with the communication, customer service, and resolutionThe check cleared the bank of December 21, Any further information the customer can provide regarding our "store being broken in multiple times" would be greatly appreciatedThank you for the opportunity to respond and do not hesitate to contact me if you need additional informationThank you
I am rejecting this response because: I know how much they cost, but wasn’t buying the real professional jersey, he still misled me even he didn’t mean to, when he himself didn’t even know what brand jerseys he was gonna get, but yes I did get my money back from him just trying to make sure he owns up it, which he hasn’t,and doesn’t do it again, thanks
I am rejecting this response because: I have Always bought authentic jerseys from real VENDORS, I have a confirmation you sold fake, knockoff *** *** *** Jersey straight from *** *** *** themselves saying the product you sold me is not authentic, your *** jerseys are a straight knockoffs
Hello,There was a pop up window stating I did not answer a call. I do not remember receiving a call; only an email.I have seen the text message from Mr*** regarding from *** *** ***. *** *** *** *** jerseys retail for $and above. The jerseys at Manteca Sports are less than $300.00. I am certain the sales associate did not falsely represent the jersey purchased was from *** *** ***. In any case, the customer received a full reimbursement of his purchase within hours. We have a variety of jerseys for sale including consigned jerseys from sports fans
Manteca Sports & Consignment has served the surrounding communities for nearly three years and we have access to nearly 400 licensed sports vendors. We attend the annual Sports Licensing and Tailgate Show in Las Vegas, Nevada. We provide licensed products in addition to collectible items with...
certificates of authenticity (COAs). The customer has been in Manteca Sports several times and has brought his father with him on occasion. In December, he made a purchase for a football jersey. We have ample signage and our customer receipts indicate all sales are final and no returns. However, when the customer returned he identified some poor stitching on the back of the jersey. All our jerseys are stitched and not iron-on. The employee agreed the quality was not acceptable and apologized he did not inspect the jersey when it arrived to the store. He contacted me, the owner, and I requested our accountant to issue a check to the customer. Check #[redacted] was issued within 24 hours on December 20 and the customer was called and informed a check was available. The customer returned to Manteca Sports for his check and the employee reported the customer appeared satisfied with the communication, customer service, and resolution. The check cleared the bank of December 21, 2018. Any further information the customer can provide regarding our "store being broken in multiple times" would be greatly appreciated. Thank you for the opportunity to respond and do not hesitate to contact me if you need additional information. Thank you.