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Mantle's Moving Company of St. Louis

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Reviews Mantle's Moving Company of St. Louis

Mantle's Moving Company of St. Louis Reviews (3)

We did confirm the move. She did as she was told to do and call us a day or two before the move to do a confirmation. She says we were hours late we scheduled her for an afternoon move. We do use rented trucks we always have. We did have moving blanket, dollies and tools. Everything was padded and...

moved in and out. She ended up with over 200 boxes and that is why they did not fit on the trucks. I sent 2 extra guys to unload the following day. When she was asked if anything else was needed she could have said she needed help putting her bed together or hooking the washer and dryer up and they would have done that but none of that was requested. She called me to address a couple of the issues in the complaint (a scuff on the wall and the bed and washer reassembly) A week after her move on last Saturday I went out to her home and addressed the issues including the drop ceiling and the desk. She told me some old credit cards had fallen out of her jewelry box and a gold band was missing. I told her per our website that any valuables needed to be packed up and moved by the customer. The refrigerator door handles were not on the truck and with so many boxes she cannot consider them lost until all the boxes have been unpacked. I'm sure they are in her house. I don't know why she did not tell me anything while I was with her on Saturday. To date I handled all the issues she told me about so I consider this issue is resolved.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. We recieved our $50 this evening from Mantles moving so this has been resolved. Thank you so much.
Sincerely,
[redacted]

This matter has been addressed. The $50 was dropped off at her home this morning.

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Address: 2704 Summit Ave, Saint Louis, Missouri, United States, 63114-1210

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www.saintlouismovers1.com

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