Manuel's Tire Service

Initial Business Response / [redacted] (1000, 8, 2016/06/29) */ If she would like to bring the tire back I can give her full credit Initial Consumer Rebuttal / [redacted] (3000, 10, 2016/07/05) */ (The consumer indicated he/she DID NOT accept the response from the business.) Sorry I was out on a cruise so could not response to this earlierI could accept the response of bringing the tire back and get full creditBut I could only do this (1) in a weekend, both date and time window are pre-arrangedIt is too far from my home (2) detailed explanations on the 'full credit', how much exactly and if taxes are included etc Final Consumer Response / [redacted] (2000, 15, 2016/07/20) */ (The consumer indicated he/she ACCEPTED the response from the business.) I accept the business proposed resolution to proceed the next steps But please don't call me 'completely satisfied'(1) The business was very slow in responding between June 7-and July 5- (2) The business owner used ambiguous wording of 'full credit' in response which was misleading After almost two-month waiting, I got this result, which is just a closure but I am not satisfied Final Business Response / [redacted] (4000, 13, 2016/07/20) */ The customer can come in on Saturday July 30th any time between 8:am - 4:pmI will refund her what she requested which is $dollars in exchange for the tire

Initial Business Response /* (1000, 8, 2016/06/29) */
If she would like to bring the tire back I can give her full credit
Initial Consumer Rebuttal /* (3000, 10, 2016/07/05) */
(The consumer indicated he/she DID NOT accept the response from the business.)
Sorry I was out on a cruise so could
not response to this earlierI could accept the response of bringing the tire back and get full creditBut I could only do this
(1) in a weekend, both date and time window are pre-arrangedIt is too far from my home
(2) detailed explanations on the 'full credit', how much exactly and if taxes are included etc
Final Consumer Response /* (2000, 15, 2016/07/20) */
(The consumer indicated he/she ACCEPTED the response from the business.)
I accept the business proposed resolution to proceed the next steps
But please don't call me 'completely satisfied'(1) The business was very slow in responding between June 7-and July 5-
(2) The business owner used ambiguous wording of 'full credit' in response which was misleading
After almost two-month waiting, I got this result, which is just a closure but I am not satisfied
Final Business Response /* (4000, 13, 2016/07/20) */
The customer can come in on Saturday July 30th any time between 8:am - 4:pmI will refund her what she requested which is $dollars in exchange for the tire