Mapco-Express/East Coast Gas

Revdex.com spoke with the business who advised that debit card holds of $are placed by the bank, not by the businessCredit card charges receive a $hold by the bankThey advised that if the customer had further questions, she could contact corporate at ***

Review: On April 1st. my 16 year old son went to get gas at the Dinwiddie Virginia Mapco Express(East Coast) he attempted to use his paycheck debit card issued from his employer and it was declined. My son had just got paid from his part time job and had more than enought to cover the 40.00 in gas he was attempting to purchase. He attempted to use his debit card again (outside) it declined again. My son then went inside the store to try and find out why. He was unable to purchase any gasoline that day because East Coast held (2)

$75.00 holds on his debit card, (totaling 150.00) which is his only means for money. Today is the 8th of April and although many phone calls have been made to the the coporate office and in person at the store the hold has not been realeased.Desired Settlement: The holds need to be released on his bank debit card, as it has now been 8 days.

Business

Response:

Revdex.com spoke with the business who advised that debit card holds of $75 are placed by the bank, not by the business. Credit card charges receive a $1 hold by the bank. They advised that if the customer had further questions, she could contact corporate at [redacted].