Maple Garcinia

To Whom It May Concern: Thank you for contacting us, and we are sorry we have not been able to provide the customer with a satisfactory customer experienceKnow that your feedback is collected in our efforts to improve our policiesWe have implemented on our website that the consumer
selects the checkbox to indicate that they have read through the terms and conditions of our companies polices and agree to these terms and conditionsOnce the box is checked and the purchase information is entered; then the consumer is enrolled into our program and the orders are processed. The website always offers the terms and conditions available for the consumer, the product details and the customer support informationOur company policy is to ensure that we advertise our customer support information on all aspects to ensure that it is convenient for the consumerWe have this detail listed on the merchandise bottles, email confirmations sent directly to the customer email address provided on their account, the invoices sent with shipment and the product websiteAfter reviewing the customer account; we have issued the customer the following refunds in the interest of amicable resolution: • 10/18/- Refunded - $Trans-ID: *** Refunds have been issued to the source of the original payment, and processing generally takes to business daysThe subscription, which was agreed upon by agreeing to Terms and Conditions on our checkout page has been cancelledWe have attached a screenshot of said refund belowWe hope this will satisfy the customer's concerns as well abide by our policiesOur interest in resolution is genuinePlease contact us at [email protected] to contact us directlyRegards, Sam J*** Dispute Resolution Agent

I did receive the refund and am satisfied with the result. I hope that this company will be more straightforward in their practices in the future