I have spoken with the complaintant several times to advise that the IRS does have her son's and her tax return and they have processed it We explained the delay to them which was still in a very timely matter The taxes were filed on 4/15/and they cashed their check from the IRS
on 6/23/which is still within the time frame Ms*** actually owes the IRS $dollars and she will need to contact them This has all been explained to her in detail from the inception of the tax return and I am very surprised this complaint has been made We have been certainly timely, dependable, honest, inexpensive, and efficient I am very sorry that she feels this way On 6-she called times to my cell phone and that I did not get back to her that same day She contacted my office and spoke with *** that same day and *** (my secretary has always spoken with her) As soon as I came back in town I assured her that her refund was sent She received her refund on 6/this information is attached She has already gotten her check from the IRS I just spoke to her and now she says the amount is less than quoted That is not what shows on the IRS website so I am doing further investigation to help her with her concernI will advise later today the outcome However, ALL tax preparations have been complete and ALL services have been rendered.Thank you, *** ***864-***
I have spoken with the complaintant several times to advise that the IRS does have her son's and her tax return and they have processed it We explained the delay to them which was still in a very timely matter The taxes were filed on 4/15/and they cashed their check from the IRS
on 6/23/which is still within the time frame Ms*** actually owes the IRS $dollars and she will need to contact them This has all been explained to her in detail from the inception of the tax return and I am very surprised this complaint has been made We have been certainly timely, dependable, honest, inexpensive, and efficient I am very sorry that she feels this way On 6-she called times to my cell phone and that I did not get back to her that same day She contacted my office and spoke with *** that same day and *** (my secretary has always spoken with her) As soon as I came back in town I assured her that her refund was sent She received her refund on 6/this information is attached She has already gotten her check from the IRS I just spoke to her and now she says the amount is less than quoted That is not what shows on the IRS website so I am doing further investigation to help her with her concernI will advise later today the outcome However, ALL tax preparations have been complete and ALL services have been rendered.Thank you, *** ***864-***