Marathon Energy Corporation

Review: Unwanted repeated phone call solicitations on my home phone number. Harrassed by service rep who called us 4 times in a row this morning.

Business

Response:

We are sorry to hear that [redacted] had a negative experience with Marathon Power. The calls he received came from [redacted] a telemarketing company that we recently hired to make commercial sales on our behalf.

When we received the complaint, we immediately reached out to [redacted] and addressed the complaint with them. We explained that these actions will not be tolerated and is not the way Marathon Power operates. They assured us that the agent has been warned and that this will not happen again. The agent will be suspended or terminated if there is a subsequent occurrence.

We take extreme care in ensuring that all personnel and the personnel of Marathon’s outside contractors abide by all regulations. We hold our sales and operations staff to high levels of professionalism, and regret that this occurred.

Please let me know if there are any further questions