This was by far the WORST hotel we have ever stayed inThe evening staff was probably some of the rudest most unprofessional individuals I have dealt with staying in hotelsNot only will we never stay here again, but we will be sure to let others know to not stay with them eitherThe manager was NEVER thereWhen we asked who the general manager was, the staff couldn't tell us his nameMy sister and brother with their spouses all shared a room during our stay, the toilet was clogged so they asked for someone to fix it, the front desk at first asked what did we want them to do about it!! Then after we made it clear we wanted this fixed or to be moved, they moved them all into a ONE BED roomThe front desk told them they would provide a queen sized air mattress, then after they all got moved told them they couldn't find it and for them to make a pallet and sleep on the floor! Out of our night stay my family had to sleep in different rooms! What a horrible experience
This was by far the WORST hotel we have ever stayed in. The evening staff was probably some of the rudest most unprofessional individuals I have dealt with staying in hotels. Not only will we never stay here again, but we will be sure to let others know to not stay with them either. The manager was NEVER there. When we asked who the general manager was, the staff couldn't tell us his name. My sister and brother with their spouses all shared a room during our stay, the toilet was clogged so they asked for someone to fix it, the front desk at first asked what did we want them to do about it!! Then after we made it clear we wanted this fixed or to be moved, they moved them all into a ONE BED room. The front desk told them they would provide a queen sized air mattress, then after they all got moved told them they couldn't find it and for them to make a pallet and sleep on the floor! Out of our 3 night stay my family had to sleep in 3 different rooms! What a horrible experience.
This was by far the WORST hotel we have ever stayed inThe evening staff was probably some of the rudest most unprofessional individuals I have dealt with staying in hotelsNot only will we never stay here again, but we will be sure to let others know to not stay with them eitherThe manager was NEVER thereWhen we asked who the general manager was, the staff couldn't tell us his nameMy sister and brother with their spouses all shared a room during our stay, the toilet was clogged so they asked for someone to fix it, the front desk at first asked what did we want them to do about it!! Then after we made it clear we wanted this fixed or to be moved, they moved them all into a ONE BED roomThe front desk told them they would provide a queen sized air mattress, then after they all got moved told them they couldn't find it and for them to make a pallet and sleep on the floor! Out of our night stay my family had to sleep in different rooms! What a horrible experience
This was by far the WORST hotel we have ever stayed in. The evening staff was probably some of the rudest most unprofessional individuals I have dealt with staying in hotels. Not only will we never stay here again, but we will be sure to let others know to not stay with them either. The manager was NEVER there. When we asked who the general manager was, the staff couldn't tell us his name. My sister and brother with their spouses all shared a room during our stay, the toilet was clogged so they asked for someone to fix it, the front desk at first asked what did we want them to do about it!! Then after we made it clear we wanted this fixed or to be moved, they moved them all into a ONE BED room. The front desk told them they would provide a queen sized air mattress, then after they all got moved told them they couldn't find it and for them to make a pallet and sleep on the floor! Out of our 3 night stay my family had to sleep in 3 different rooms! What a horrible experience.