Marcent Discount Appliance

Initial Business Response / [redacted] (1000, 8, 2015/09/03) */ To the response of complaint system of refrigerator was never compromised and I have not practiced this in years of business for a quick fixSystem is sealed and Freon never addedDeliver and installation was performed by customer without proper equipment and was laid down on it side causing oil to migrate from compressor into the system causing a restriction contaminating the evaporatorCustomer damageCustomer wanted at lowest price possible with no warranty AS ISand signed a receipt exempting me from any liability Initial Consumer Rebuttal / [redacted] (3000, 10, 2015/09/08) */ (The consumer indicated he/she DID NOT accept the response from the business.) THE OWNER LOADED THE REFRIGERATOR HIMSELF WITH A DOLLY THE REFRIGERATOR WAS NEVER LAID FLAT THAT'S SOMETHING EVERYBODY NOW A DAYS ALREADY HAVE HEARD OFHE LOADED THE REFRIGERATOR WITH THE HELP OF MY HUSBAND ONLY HELPING HE HIMSELF MADE IT VERY CLEAR NOT TO LAY FLATAND OF COURSE WE DID'NT SPECIALLY SINCE WE HAD NOT PURCHASED WARRANTY WANTED TO MAKE SURE OR REFRIGERATOR FULLY FUNCITIONED PROPERLYBESIDES HOW IS A DIAGNOSING THE ITEM IF HE NEVER CAME OUT TO MY HOME TO SEE IT? IM KINDLY ASKING THIS OWNWER TO COME FORWARD WITH AN HONEST RESPONSE PLEASE REVIEW AND THIS AND RECONSIDER THIS CASE FOR RESPONSE I BOUGHT THIS ITEM WITH EARNED MONEY WAS NOT FOR FREE! Final Consumer Response / [redacted] (4200, 15, 2015/09/29) */ (The consumer indicated he/she DID NOT accept the response from the business.) I HAD THE REFRIGERATOR FIXED NOTHING OF WHAT OWNER STATES IS TRUE I HAVE MY RECEIPT AND HAS BEEN WORKING PROPERLY THE REFRIGERATOR NEEDED FREEONTI COMPANY IS BASED ENTIRELY ON PROVIDING EXECELLENT CUSTOMER SERVICE PROVIDING CUSTOMER'S NEEDI CHOSE TO NOT BUY WARRANTY SINCE I TOOK OWNER'S WORD CREDIABILITY STATING THE REFRIGERATOR WAS WORKING FINEI WORK FOR MY MONEY DID NOT ASK OWNER FOR A FREE REFRIGERATOR! I HAD THE MONEY TO PURCHASE WARRANTY BUT LIKE I SAID ITEM LOOKS GREAT! AND TOOK OWNERS WORDI WOULD BE VERY PLEASED AND HAPPY WITH GETTING MY MONEY SPENT ON REPAIRS I HAVE RECEIPT AND WILL UPLOAD Final Business Response / [redacted] (4000, 17, 2015/10/08) */ As isNo warrantyNo refund or repairMy last response

Initial Business Response /* (1000, 8, 2015/09/03) */
To the response of complaint system of refrigerator was never compromised and I have not practiced this in 26 years of business for a quick fix. System is sealed and Freon never added. Deliver and installation was performed by customer without...

proper equipment and was laid down on it side causing oil to migrate from compressor into the system causing a restriction contaminating the evaporator. Customer damage. Customer wanted at lowest price possible with no warranty AS IS. and signed a receipt exempting me from any liability.
Initial Consumer Rebuttal /* (3000, 10, 2015/09/08) */
(The consumer indicated he/she DID NOT accept the response from the business.)
THE OWNER LOADED THE REFRIGERATOR HIMSELF WITH A DOLLY THE REFRIGERATOR WAS NEVER LAID FLAT THAT'S SOMETHING EVERYBODY NOW A DAYS ALREADY HAVE HEARD OF. HE LOADED THE REFRIGERATOR WITH THE HELP OF MY HUSBAND ONLY HELPING HE HIMSELF MADE IT VERY CLEAR NOT TO LAY FLAT. AND OF COURSE WE DID'NT SPECIALLY SINCE WE HAD NOT PURCHASED WARRANTY WANTED TO MAKE SURE OR REFRIGERATOR FULLY FUNCITIONED PROPERLY. BESIDES HOW IS A DIAGNOSING THE ITEM IF HE NEVER CAME OUT TO MY HOME TO SEE IT? IM KINDLY ASKING THIS OWNWER TO COME FORWARD WITH AN HONEST RESPONSE PLEASE REVIEW AND THIS AND RECONSIDER THIS CASE FOR RESPONSE I BOUGHT THIS ITEM WITH EARNED MONEY WAS NOT FOR FREE!
Final Consumer Response /* (4200, 15, 2015/09/29) */
(The consumer indicated he/she DID NOT accept the response from the business.)
I HAD THE REFRIGERATOR FIXED NOTHING OF WHAT OWNER STATES IS TRUE I HAVE MY RECEIPT AND HAS BEEN WORKING PROPERLY THE REFRIGERATOR NEEDED FREEONT. I COMPANY IS BASED ENTIRELY ON PROVIDING EXECELLENT CUSTOMER SERVICE PROVIDING CUSTOMER'S NEED. I CHOSE TO NOT BUY WARRANTY SINCE I TOOK OWNER'S WORD CREDIABILITY STATING THE REFRIGERATOR WAS WORKING FINE. I WORK FOR MY MONEY DID NOT ASK OWNER FOR A FREE REFRIGERATOR! I HAD THE MONEY TO PURCHASE WARRANTY BUT LIKE I SAID ITEM LOOKS GREAT! AND TOOK OWNERS WORD. I WOULD BE VERY PLEASED AND HAPPY WITH GETTING MY MONEY SPENT ON REPAIRS I HAVE RECEIPT AND WILL UPLOAD
Final Business Response /* (4000, 17, 2015/10/08) */
As is. No warranty. No refund or repair. My last response.