Complaint: [redacted] I am rejecting this response because: As was stated, March Mfgpromised to send a new pump to me They breached their promise I did not want a refund; I wanted a functioning pump Subsequently, I have obtained a new identical pump from another of March's "100" distributors and found it to work The original pump I received was defective because of excessive tolerances I request that March honor its word as I could use another pump In the absence of March living up to its promises, I will let my internet postings explain to others why they should avoid companies that do not stand behind their products I have lost time, money and the use of air-conditioning systems because March did not send out the replacement pump as was promised Sincerely, [redacted]
Complaint: [redacted] I am rejecting this response because: As was stated, March Mfgpromised to send a new pump to me They breached their promise I did not want a refund; I wanted a functioning pump Subsequently, I have obtained a new identical pump from another of March's "100" distributors and found it to work The original pump I received was defective because of excessive tolerances I request that March honor its word as I could use another pump In the absence of March living up to its promises, I will let my internet postings explain to others why they should avoid companies that do not stand behind their products I have lost time, money and the use of air-conditioning systems because March did not send out the replacement pump as was promised Sincerely, [redacted]