Initial Business Response / [redacted] (1000, 8, 2015/05/26) */ I had originally contacted Decision Maker (DM) at Medicaid Genius back in December for our February Longterm Care SummitThe company had a financial analysis and document management software which I thought would be valuable to our delegates on the platformThe DM showed a great deal of interest in our business model and saw the potential value of this platformHowever, the DM mentioned that their software was still in the testing phase and a few bugs had to be ironed out before they are ready to launch it in the market so February summit was not going to work for themAt that point I briefly mentioned to the DM about our event which was going to take place in July He felt that July would make a lot more sense with regards to timing and the fact that their software would be ready for the marketWe parted ways amicably and agreed to touch base in mid March to talk about July I put their file away and forgot about it until early April and that is when I remembered my conversation with him and decided to get in touch with him againIt was a struggle to say the least since the receptionist at Medicaid Genius kept hanging up on me whenever I called to ask for the DMShe thought I was selling Long term insurance and she kept telling me that they do not want to buy insurance from meFinally, when I managed to explain to her the reason for my call, she passed me on to a non decision makerThe non DM and myself had a good conversation about the platform and he lead me into believing that he is one of the key decision makers on such initiativesAt the end of the call we decided that he will discuss the opportunity with the DM and we agreed to talk again in a week's time Since that call, I kept trying to get in touch with him and/or with the DM but was unable to do soAfter a couple of weeks of trying I finally got hold of the non DM who was extremely curt when I asked him what was the feedback from their internal discussionsHe told me they were not interested in moving forward with our July platformHowever, when I tried to get a bit more clarity on the objection and tried to give the non DM the background to my conversation with the DM back in December, I found he lacked the same courtesy that I had observed from my previous conversationsPerhaps he was just having a bad day or just did not want to discuss any future opportunity with [redacted] Nevertheless, I was still not able to confirm whether he had even told the DM that I had honored my commitment to call him back mid-MarchEither way and for whatever reason, I was not expecting anyone at Medicaid Genius, including the non DM, to be curt or rude after what I had considered to have been productive conversations previously There was no harassment and I only had 2-conversations with the non DMAfter failing to confirm whether or not the main DM had been made aware of my call, I may have acted short on my last conversation with the non DMFor this I am regretful and I take full responsibility for my actionsHowever, I also feel that the non DM mislead me into believing that he was the "decision maker" when in fact I should have refrained from having a conversation with him after having undertaken with the actual DM to call him back directly Nevertheless, Medicaid Genius have now been removed from future consideration in attending any future events and I will not be contacting them again
Initial Business Response / [redacted] (1000, 8, 2015/05/26) */ I had originally contacted Decision Maker (DM) at Medicaid Genius back in December for our February Longterm Care SummitThe company had a financial analysis and document management software which I thought would be valuable to our delegates on the platformThe DM showed a great deal of interest in our business model and saw the potential value of this platformHowever, the DM mentioned that their software was still in the testing phase and a few bugs had to be ironed out before they are ready to launch it in the market so February summit was not going to work for themAt that point I briefly mentioned to the DM about our event which was going to take place in July He felt that July would make a lot more sense with regards to timing and the fact that their software would be ready for the marketWe parted ways amicably and agreed to touch base in mid March to talk about July I put their file away and forgot about it until early April and that is when I remembered my conversation with him and decided to get in touch with him againIt was a struggle to say the least since the receptionist at Medicaid Genius kept hanging up on me whenever I called to ask for the DMShe thought I was selling Long term insurance and she kept telling me that they do not want to buy insurance from meFinally, when I managed to explain to her the reason for my call, she passed me on to a non decision makerThe non DM and myself had a good conversation about the platform and he lead me into believing that he is one of the key decision makers on such initiativesAt the end of the call we decided that he will discuss the opportunity with the DM and we agreed to talk again in a week's time Since that call, I kept trying to get in touch with him and/or with the DM but was unable to do soAfter a couple of weeks of trying I finally got hold of the non DM who was extremely curt when I asked him what was the feedback from their internal discussionsHe told me they were not interested in moving forward with our July platformHowever, when I tried to get a bit more clarity on the objection and tried to give the non DM the background to my conversation with the DM back in December, I found he lacked the same courtesy that I had observed from my previous conversationsPerhaps he was just having a bad day or just did not want to discuss any future opportunity with [redacted] Nevertheless, I was still not able to confirm whether he had even told the DM that I had honored my commitment to call him back mid-MarchEither way and for whatever reason, I was not expecting anyone at Medicaid Genius, including the non DM, to be curt or rude after what I had considered to have been productive conversations previously There was no harassment and I only had 2-conversations with the non DMAfter failing to confirm whether or not the main DM had been made aware of my call, I may have acted short on my last conversation with the non DMFor this I am regretful and I take full responsibility for my actionsHowever, I also feel that the non DM mislead me into believing that he was the "decision maker" when in fact I should have refrained from having a conversation with him after having undertaken with the actual DM to call him back directly Nevertheless, Medicaid Genius have now been removed from future consideration in attending any future events and I will not be contacting them again