My vehicle was broken into when using the parking serviceThe Mardi Gras Inn advertises hr video surveillance and hr security guard presenceThis was verified by staff when I parked the carHowever, when I talked to the general manager, I was told that the lot is public parking (though I paid to park my car there) and the hotel assumed no responsibility for the incidentI found the general manager to be rude and dishonestHe never offered so much as an apology that the incident happened, nor indicated that any measures were taken to reduce thefts and vehicle damage in the futureHe even went so far as to accuse me of failing to register at the front desk, which I absolutely did (how else did staff get my number to notify me of the break-in?)
My vehicle was broken into when using the parking serviceThe Mardi Gras Inn advertises hr video surveillance and hr security guard presenceThis was verified by staff when I parked the carHowever, when I talked to the general manager, I was told that the lot is public parking (though I paid to park my car there) and the hotel assumed no responsibility for the incidentI found the general manager to be rude and dishonestHe never offered so much as an apology that the incident happened, nor indicated that any measures were taken to reduce thefts and vehicle damage in the futureHe even went so far as to accuse me of failing to register at the front desk, which I absolutely did (how else did staff get my number to notify me of the break-in?)