Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below [To assist us in bringing this matter to a close, we would like to know your view on the matter.] Regards, [redacted] The business in question has not come out to view the puddles after it rains but came the next day and the puddles had mostly evaporated by thenAlso the puddles in question are there for many hours after a rain and do not drain off but evaporateThe driveway could have been pitched to the sides as there was plenty of yard between my property and the neighbors propertyI contracted for a swirl finish and saw cutting would not make it look righthe says I'm making it sound worse than it is but as I said earlier he hasn't come out the same day it rains
Business response taken over the phone by Revdex.com staff 1/14/15.He did the [redacted] job in 2012, it was beautiful and they put every effort into the jobThere is no guarantee with concrete work from cracking, spaulding, pitting, popping, and this was explained at the time of the estimate and it was noted in the contract They put a double coat of sealant on in Spaulding occurred the following year in the areas where the consumer used de-icer The consumer admitted to putting it down to help protect her granddaughter from falling on iceThe consumer was specifically advised not to use a de-icerThe heating elements in de-icer damage concreteIn they started receiving nasty calls from the consumer During one call his cell phone dropped the call, he called her right back, but she wouldn't answer the phoneThe consumer called everyone that she could and spoke badly of himHe and the concrete supplier went out to look at the drivewayThe consumer was screaming at everyone The supplier suggested power washing and resealing the drive Company had crew members spend a day at the consumer's home power washing the driveway, then they returned the following day to apply layers of sealant at no chargeHe suggests that the consumer wait and see how it looks in spring of Consumer has already contacted the Chamber of Commerce, [redacted] *** Revdex.com, the City of [redacted] Building Department, and past customers about this issue and everyone is giving her the same opinion Her daughter and son-in-law understand and he has spoken to both of them directly
Business response taken over the phone by Revdex.com staff 1/14/15.He did the *** *** job in 2012, it was beautiful and they put every effort into the jobThere is no guarantee with concrete work from cracking, spaulding, pitting, popping, and this was explained at the time of the estimate and it was
noted in the contract They put a double coat of sealant on in Spaulding occurred the following year in the areas where the consumer used de-icer The consumer admitted to putting it down to help protect her granddaughter from falling on iceThe consumer was specifically advised not to use a de-icerThe heating elements in de-icer damage concreteIn they started receiving nasty calls from the consumer During one call his cell phone dropped the call, he called her right back, but she wouldn't answer the phoneThe consumer called everyone that she could and spoke badly of himHe and the concrete supplier went out to look at the drivewayThe consumer was screaming at everyone The supplier suggested power washing and resealing the drive Company had crew members spend a day at the consumer's home power washing the driveway, then they returned the following day to apply layers of sealant at no chargeHe suggests that the consumer wait and see how it looks in spring of Consumer has already contacted the Chamber of Commerce, *** *** Revdex.com, the City of ** *** Building Department, and past customers about this issue and everyone is giving her the same opinion Her daughter and son-in-law understand and he has spoken to both of them directly
Business response taken over the phone by Revdex.com staff 1/26/ He has known this gentlemen all of his lifeHe has a low spot His garage was built too low to achieve fall to the street If it was built higher the job would have been easier to achieve He has driveways
The main driveway is fine, the driveway in question is his driveway to the second garageThe garage attached to the house is fine They told the consumer that it was too low and if it had been built higher they could have achieved the fall easier He does have a low spot, but the consumer is making it out to be worse than it is During heavy rain there is a lot of water there, but after the rain it drains off to a small puddle He suggested they saw cut some joints in that block to allow the water to run off to the side They offered to do this at no chargeHe has been in business yearsThe consumer asked him if they ever had to saw cut a block before because of water He explained, yesConsumer asked him for addresses for consumer's he provided this service for, then after explaining that he doesn't have addresses, the next thing he got was a letter from Revdex.comIf the consumer had allowed him to provide the saw cut, it would alleviate the water problem allowing the water to drain to the side, but they can't do this without the consumer's authorizationThe consumer is concerned about the appearance, but it will look fine The consumer wants him to replace a bunch of blocks, but all that needs to be done is the saw cutThey are still willing to do the saw cuts, they just need the consumer to authorize them to do so
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below
[To assist us in bringing this matter to a close, we would like to know your view on the matter.]
Regards,
*** ***
The business in question has not come out to view the puddles after it rains but came the next day and the puddles had mostly evaporated by thenAlso the puddles in question are there for many hours after a rain and do not drain off but evaporateThe driveway could have been pitched to the sides as there was plenty of yard between my property and the neighbors propertyI contracted for a swirl finish and saw cutting would not make it look righthe says I'm making it sound worse than it is but as I said earlier he hasn't come out the same day it rains
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below [To assist us in bringing this matter to a close, we would like to know your view on the matter.] Regards, [redacted] The business in question has not come out to view the puddles after it rains but came the next day and the puddles had mostly evaporated by thenAlso the puddles in question are there for many hours after a rain and do not drain off but evaporateThe driveway could have been pitched to the sides as there was plenty of yard between my property and the neighbors propertyI contracted for a swirl finish and saw cutting would not make it look righthe says I'm making it sound worse than it is but as I said earlier he hasn't come out the same day it rains
Business response taken over the phone by Revdex.com staff 1/14/15.He did the [redacted] job in 2012, it was beautiful and they put every effort into the jobThere is no guarantee with concrete work from cracking, spaulding, pitting, popping, and this was explained at the time of the estimate and it was noted in the contract They put a double coat of sealant on in Spaulding occurred the following year in the areas where the consumer used de-icer The consumer admitted to putting it down to help protect her granddaughter from falling on iceThe consumer was specifically advised not to use a de-icerThe heating elements in de-icer damage concreteIn they started receiving nasty calls from the consumer During one call his cell phone dropped the call, he called her right back, but she wouldn't answer the phoneThe consumer called everyone that she could and spoke badly of himHe and the concrete supplier went out to look at the drivewayThe consumer was screaming at everyone The supplier suggested power washing and resealing the drive Company had crew members spend a day at the consumer's home power washing the driveway, then they returned the following day to apply layers of sealant at no chargeHe suggests that the consumer wait and see how it looks in spring of Consumer has already contacted the Chamber of Commerce, [redacted] *** Revdex.com, the City of [redacted] Building Department, and past customers about this issue and everyone is giving her the same opinion Her daughter and son-in-law understand and he has spoken to both of them directly
Business response taken over the phone by Revdex.com staff 1/14/15.He did the *** *** job in 2012, it was beautiful and they put every effort into the jobThere is no guarantee with concrete work from cracking, spaulding, pitting, popping, and this was explained at the time of the estimate and it was
noted in the contract They put a double coat of sealant on in Spaulding occurred the following year in the areas where the consumer used de-icer The consumer admitted to putting it down to help protect her granddaughter from falling on iceThe consumer was specifically advised not to use a de-icerThe heating elements in de-icer damage concreteIn they started receiving nasty calls from the consumer During one call his cell phone dropped the call, he called her right back, but she wouldn't answer the phoneThe consumer called everyone that she could and spoke badly of himHe and the concrete supplier went out to look at the drivewayThe consumer was screaming at everyone The supplier suggested power washing and resealing the drive Company had crew members spend a day at the consumer's home power washing the driveway, then they returned the following day to apply layers of sealant at no chargeHe suggests that the consumer wait and see how it looks in spring of Consumer has already contacted the Chamber of Commerce, *** *** Revdex.com, the City of ** *** Building Department, and past customers about this issue and everyone is giving her the same opinion Her daughter and son-in-law understand and he has spoken to both of them directly
Business response taken over the phone by Revdex.com staff 1/26/ He has known this gentlemen all of his lifeHe has a low spot His garage was built too low to achieve fall to the street If it was built higher the job would have been easier to achieve He has driveways
The main driveway is fine, the driveway in question is his driveway to the second garageThe garage attached to the house is fine They told the consumer that it was too low and if it had been built higher they could have achieved the fall easier He does have a low spot, but the consumer is making it out to be worse than it is During heavy rain there is a lot of water there, but after the rain it drains off to a small puddle He suggested they saw cut some joints in that block to allow the water to run off to the side They offered to do this at no chargeHe has been in business yearsThe consumer asked him if they ever had to saw cut a block before because of water He explained, yesConsumer asked him for addresses for consumer's he provided this service for, then after explaining that he doesn't have addresses, the next thing he got was a letter from Revdex.comIf the consumer had allowed him to provide the saw cut, it would alleviate the water problem allowing the water to drain to the side, but they can't do this without the consumer's authorizationThe consumer is concerned about the appearance, but it will look fine The consumer wants him to replace a bunch of blocks, but all that needs to be done is the saw cutThey are still willing to do the saw cuts, they just need the consumer to authorize them to do so
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below
[To assist us in bringing this matter to a close, we would like to know your view on the matter.]
Regards,
*** ***
The business in question has not come out to view the puddles after it rains but came the next day and the puddles had mostly evaporated by thenAlso the puddles in question are there for many hours after a rain and do not drain off but evaporateThe driveway could have been pitched to the sides as there was plenty of yard between my property and the neighbors propertyI contracted for a swirl finish and saw cutting would not make it look righthe says I'm making it sound worse than it is but as I said earlier he hasn't come out the same day it rains