Margaritaville

This is a follow up to our conversation regarding the charge to [redacted] credit cardWe will be refunding the $to his credit cardPlease provide us with [redacted] credit card number and expiration date so that we can refund the $On another note, [redacted] did not contact the restaurantIf he would have done so, it would have expedited the processThank you ID [redacted] Enrique S [redacted] General Manager Landshark Atlantic City ( [redacted]

Complaint: [redacted] I am rejecting this response because: that is not my handwriting or my signature. this is a fraudulent copy NOT filled out by me. attached is my true copy signed by me. Regards, [redacted]

Complaint: ***
I am rejecting this response because: I called the business and left a detailed message on September with my callback number and last of my credit card. You never contacted me, hence the complaint. I wouldn't give you fraudulent people my credit card number if my life depended on it. You've have already fraudulently charged my card and then made of copy with a fraudulent signature and fraudulent tip amount once. Fool me once, shame on you....fool me twice, shame on me. Go find it in your records and do the right thing. It's never too late
Regards,
*** ***

Complaint: [redacted]
I am rejecting this response because:
that is not my handwriting or my signature.  this is a fraudulent copy NOT filled out by me.  attached is my true copy signed by me.
Regards,
[redacted]

Attached is a copy of the original check that [redacted] had signed. As you can see on the check the guest added $17.26 tip from the actual total of $95.74. Which  came to $113.00. The check was not altered in anyway, therefore there is no fault on our end.

This is a follow up to our conversation regarding the charge to [redacted] credit card. We will be refunding the $6 to his credit card. Please provide us with [redacted] credit card number and expiration date so that we can refund the $6. On another note, [redacted] did not contact the restaurant. If he would have done so, it would have expedited the process. Thank you ID [redacted] Enrique S[redacted] General Manager Landshark Atlantic City  ( [redacted]

Review: I went into Margaritaville a few days ago and purchased 2 beers. The total cost of my bill was about$13. The next day when I was going through my account I noticed they had charged my card $30. I proceeded to call my bank and the Margaritaville. I was told that they automatically put a $30 hold on any credit/debit card transactions. My issue with this is that I was never told of this policy. There are no signs posted about this policy and the bar tender did not tell me. If I was told I would have gone to the atm and paid cash. My money is now tied up for 5 business days. Very irritating. This does not seem right to me. I have never encountered this anywhere before. They need to notify people of their policies. I'm sure i'm not the only person who has gotten burned by this policy.Desired Settlement: I want my money back and I want them to have to post signs about this policy as well as inform others using debit/credit cards verbally.