Maria Montessori Educational Centre Ltd.

Revdex.com,Full credit issued.Been communicating with customer and have issued a full refund to his accountWe were not able to find a substitute for his order.Thank you [redacted] ***LongsCycle

Revdex.com,This issue has been resolved with customer in the form of a substitutionPlease update the complaint on our account.Thank you [redacted] ***LongsCycle

Customer was contacted and he agreed to wait for items to arrive back in stockWe were backordered though and the process was prolongedI left the customer a voicemail that we are issuing a full credit to his accountThat was done today, 5/3/Full credit issued to credit card ending: ***Apologized for the confusing and delay in communicationOur phone system was done for some time. Thank you [redacted] ***LongsCyce

We have contacted the customer, explained the confusion with the exchange and given a full refund for the inconvenienceCustomers emails were going into our SPAM folder for some reason, we've fixed the problem nowThank you

Revdex.com:
I have reviewed the response submitted by the business and have determined that the
response does satisfy my issues and/or concerns in reference to complaint #***I understand that by choosing to accept the business response that my complaint will be closed as resolved.
Regards,
*** ***

Revdex.com, Dispute resolvedWe sent customer a return label and issued credit through *** in AugustPlease update our account please.Thank you*** ***LongsCycle

Credits were issued to the customerWe tried contacting customer several times, left voicemail, did not receive a message until he finally called backCredits have been issuedScreen shot for the $attached$was also refunded.Thanks***LongsCycle

Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does
satisfy my issues and/or concerns in reference to complaint #***I understand that by choosing to accept the business response that my complaint will be closed as resolved.
Regards,
*** ***

Revdex.com,This issue has been resolved with customer in the form of a substitutionPlease update the complaint on our account.Thank you*** ***LongsCycle

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does satisfy my issues and/or concerns in reference to complaint #***I understand that by choosing to accept the business response that my complaint will be closed as resolved.
Regards,
*** ***

Customer was contacted and he agreed to wait for items to arrive back in stockWe were backordered though and the process was prolongedI left the customer a voicemail that we are issuing a full credit to his accountThat was done today, 5/3/Full credit issued to credit card
ending: ***Apologized for the confusing and delay in communicationOur phone system was done for some time. Thank you *** ***LongsCyce

Revdex.com,Full credit issued.Been communicating with customer and have issued a full refund to his accountWe were not able to find a substitute for his order.Thank you*** ***LongsCycle