Maria Skamagas, MD

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely,
*** ***

Dear [redacted]: Thank you for sharing your concerns with the Revdex.com regarding your recent experience within the Mount Sinai Health System. Please know that we have taken your concerns very seriously and a thorough review was conducted by the leadership in the Department of...

Internal Medicine. Their review concluded on March **, 2017 and we would like to share the findings with you. We sincerely apologize for your negative experience while scheduling your appointment. Because of your letter, we have identified that our online website scheduling system does not accurately allow for patients to schedule appointments based on their insurance. We have since begun the process of improving this online system. We are aware that you have been contacted by the Mount Sinai Queens Family Health Associates and you are scheduled to see Dr. S[redacted] on Wednesday, April [redacted] at 9 am. We hope that you found your conversation satisfactory. The Mount Sinai Health System is committed to providing our patients with the highest quality of care and we are truly sorry for the inconvenience that you experienced. Should you have any further questions or concerns, please contact the Patient Service Center at ###-###-####. You may also contact the New York State Department of Health at ###-###-#### or The Joint Commission at ###-###-#### for further review. Again, we are grateful for you sharing your concerns with us, as this has allowed us the opportunity to improve our system. Thank you for choosing Mount Sinai. Sincerely, Erica R[redacted] System Senior Director [redacted]