Maria's Love Reviews (1)
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Maria's Love Rating
Description: HOUSE CLEANING
Address: 72 Convent Pl, Yonkers, New York, United States, 10703-2401
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Review: This business, along with Living Social, recently offered a deal for "Three Man Hours of House Cleaning." When I called to book and redeem by $62 voucher I was told that the deal was actually for ONE hour with THREE "men" and that it would actually cost me up to $180 to clean my entire house ON TOP of the money spent on the voucher. No one at the phone number listed was able to help me or offer me a refund etc. I have reached out to Living Social but have not heard back as of yet.Desired Settlement: We are requesting a FULL REFUND onto our credit card and NOT a credit on Living Social towards a future purchase.
Consumer
Response:
Living Social contacted me regarding the deal with this company. They agreed that purchasing for $62 and then being told it would cost me an additional $180 was not good business and have credited back my credit card and have voided the transaction altogether. They also have contacted the company and referenced my complaint and explained that the details may not have been fair or accurate.
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,