Complaint: [redacted] I am rejecting this response because: The maintenance folks did use a camera to look for mold, but they did not use a moisture level detectorI was told by the manager that they would, but they did not bring itI never saw any moisture level readingsEven if they used a camera, they're not certified mold inspectorsHow can I trust them after the results of their previous work? Two stories in particular spring to mind, however, I will omit them for the sake of brevityMy work orders were not completed in a timely manner; I have emails to prove itI know who the property management company is, the name is on my contract, they just have a phone bologna website and are owned by a shell company in CaliforniaWhat good is having the "area manager's" name, but no contact info? He lied about the contact email he gave me long ago; Gmail did not recognize the email addressSo, I can not contact the area manager, the property management company's website does not respond to their "contact us" page, and the company that owns them only allows contact via snail mailThis is highly, highly suspicious to meWhat sort of company does not allow their customers to contact them? Regards, [redacted]
Complaint: I won't pay the rent at allOnce we go to court I'll show them how this apartment complex is not responsible at all for their residents safetyAs the pictures show , I gave them different written complaints about the leakage above my celling and yet they have done something about it It's a hazard for my year old son who takes a bath right beneath where is leaking and falling apartSo once I go to court I'll be about to show them the pictures and videos of the leakage and how it's gotten worse .Like I said I won't be paying for rent I'll be seeing and taking this to court Regards, [redacted] ***
Complaint: [redacted] I am rejecting this response because: The maintenance folks did use a camera to look for mold, but they did not use a moisture level detectorI was told by the manager that they would, but they did not bring itI never saw any moisture level readingsEven if they used a camera, they're not certified mold inspectorsHow can I trust them after the results of their previous work? Two stories in particular spring to mind, however, I will omit them for the sake of brevityMy work orders were not completed in a timely manner; I have emails to prove itI know who the property management company is, the name is on my contract, they just have a phone bologna website and are owned by a shell company in CaliforniaWhat good is having the "area manager's" name, but no contact info? He lied about the contact email he gave me long ago; Gmail did not recognize the email addressSo, I can not contact the area manager, the property management company's website does not respond to their "contact us" page, and the company that owns them only allows contact via snail mailThis is highly, highly suspicious to meWhat sort of company does not allow their customers to contact them? Regards, [redacted]
Complaint: I won't pay the rent at allOnce we go to court I'll show them how this apartment complex is not responsible at all for their residents safetyAs the pictures show , I gave them different written complaints about the leakage above my celling and yet they have done something about it It's a hazard for my year old son who takes a bath right beneath where is leaking and falling apartSo once I go to court I'll be about to show them the pictures and videos of the leakage and how it's gotten worse .Like I said I won't be paying for rent I'll be seeing and taking this to court Regards, [redacted] ***