Marine Essentials

Initial Business Response / [redacted] (1000, 5, 2015/01/26) */ Hi Mr[redacted] , I do apologize for your troublesThe auto shipment has been canceled and the charge of $has been refundedThe bottles may be returned to Marine Essentials XXXX XX [redacted] XXXXX Kind Regards, [redacted]

Initial Business Response / [redacted] (1000, 8, 2015/01/07) */ Hi ***, I do apologize for your frustrationI would like to resolve any issues you haveI will need a little more information from youI have tired pulling up any orders by your name, email, phone number and address and have not found anythingIs it possible that you have placed the order under a different name? The order/invoice number would also be helpfulIf you can please respond at your earliest convenience Kind Regards, [redacted]

Initial Business Response / [redacted] (1000, 8, 2014/10/29) */ Contact Name and Title: [redacted] Operations Contact Email: [redacted] The Customer does not need to return the productShe may keep for all the hassleWe have sent a check refund for $because it has been too long since the charge went through

Initial Business Response /* (1000, 8, 2014/08/13) */
Contact Name and Title: [redacted] Manager
Contact Phone: XXX-XXX-XXXX
Contact Email: [redacted]@marined3.com
Ms. [redacted] has been refunded as of 8/5/2014 when she refused the package. She will not receive any additional charges from...

Marine Essentials.
08/05/2014 02:05pm - Sam [redacted] - refund $51.90 for refused product.
07/29/2014 03:34pm - [redacted] - lvm 30 crdt
History:
08/05/2014 02:05pm By [redacted] - Added Notes
08/05/2014 02:05pm By [redacted] - Order returned - Refused / RTS
08/05/2014 02:05pm By [redacted] - Refunded - $51.90 Trans-ID: XXXXXXXXXX
08/05/2014 02:05pm By [redacted] - Main Product "1 Bottle Essential [redacted] 7 (Plus 1 Bottle Shipped Monthly)" was placed on HOLD

Initial Business Response /* (1000, 5, 2015/01/26) */
Hi Mr.[redacted],
I do apologize for your troubles. The auto shipment has been canceled and the charge of $179.82 has been refunded. The bottles may be returned to
Marine Essentials
XXXX XX [redacted] XXXXX
Kind...

Regards,
[redacted]

Initial Business Response /* (1000, 8, 2015/01/07) */
Hi [redacted],
I do apologize for your frustration. I would like to resolve any issues you have. I will need a little more information from you. I have tired pulling up any orders by your name, email, phone number and address and have not...

found anything. Is it possible that you have placed the order under a different name? The order/invoice number would also be helpful. If you can please respond at your earliest convenience.
Kind Regards,
[redacted]

Initial Business Response /* (1000, 5, 2015/01/13) */
Hi,
We want to first apologize for any inconveniences or problems that this issue has caused. A refund in the amount of $136.81 has previously been issued as of January 8th 2015. All future billing has been cancelled, again we...

sincerely apologize for any troubles. Please let me know if I can help with anything else.
Kind Regards,
[redacted]

Initial Business Response /* (1000, 8, 2014/10/29) */
Contact Name and Title:[redacted] Operations
Contact Email: [redacted]
The Customer does not need to return the product. She may keep for all the hassle. We have sent a check refund for $129.80 because it has been too...

long since the charge went through.