Mariners Cove Apts

We apologize if this former resident is unhappy with his move out chargesBut, we do stand by our decisions and abide by California with the right to charge for any cleaning and repair of damaged property above and beyond regular wear and tearFurthermore, the apartment was not returned back to management in the same condition it was in when the resident took possessionAll receipts for cleaning and repairs were included in the itemized list per California law and sent to former resident within daysDue to heavy cleaning and damage there was a balance remaining which has not been paidWe have attempted to collect several times and the former resident refused to payIf he does not make good on the small amount owed this file will go to collections

We apologize if this former resident is unhappy with his move out charges. But, we do stand by our decisions and abide by California with the right to charge for any cleaning and repair of damaged property above and beyond regular wear and tear. Furthermore, the apartment was not returned back to...

management in the same condition it was in when the resident took possession. All receipts for cleaning and repairs were included in the itemized list per California law and sent to former resident within 21 days. Due to heavy cleaning and damage there was a balance remaining which has not been paid. We have attempted to collect several times and the former resident refused to pay. If he does not make good on the small amount owed this file will go to collections.

I am rejecting this response because: I reject the above response based on the fact that the receipt was falsified by the manager. I signed a document she went ahead and added a lot of items that we did not agree on. This people are the same people that promised to keep my information secured, only to carelessly allow my information to be stolen. After that,  I started receiving fraudulent call all over the world. I did not sue or file a compliant against them?. They should investigate this issue and give me my refund. They should ask the manager why she added items after I signed the original receipt. If they don't , I have other alternatives to be heard by the public. It is always good to have a better ending in every business. Check the internet and read what other people are saying about the manager.

Review: I vacated the said property on 12/30/2014. Prior to that, my family cleaned the bathroom up stair, but was advised by the manager Ms. [redacted] not to clean further, that it is going to cost about 250 dollars to get the place ready for the next client, after all that they have an employed handyman in the facility. I handed over the keys to Ms. [redacted] on 12/31/14, after a walk through with her. We pointed out where they are going to clean and I signed the paper. She refused to give me the copy of the said signed paper on that day and said " I will mail it with your refund, don't worry about your refund, after all it is meant for owners of the house". To my surprise, I got a bill over my deposit ( $600.00) That I was going to refund them $168.50, with a threat to send my name to collection in 14 days if I don't comply. I called the manager, requesting the paper we signed the day we had a walk through, to no avail. She said " I my copier is not working". The receipts attached all are fictitious and not true. I will appreciate it if this matter is resolved factually.Desired Settlement: I will appreciate it if a factual estimate is made and my refund made available to me.

Business

Response:

We apologize if this former resident is unhappy with his move out charges. But, we do stand by our decisions and abide by California with the right to charge for any cleaning and repair of damaged property above and beyond regular wear and tear. Furthermore, the apartment was not returned back to management in the same condition it was in when the resident took possession. All receipts for cleaning and repairs were included in the itemized list per California law and sent to former resident within 21 days. Due to heavy cleaning and damage there was a balance remaining which has not been paid. We have attempted to collect several times and the former resident refused to pay. If he does not make good on the small amount owed this file will go to collections.

Business

Response:

We apologize if this former resident is unhappy with his move out charges. But, we do stand by our decisions and abide by California with the right to charge for any cleaning and repair of damaged property above and beyond regular wear and tear. Furthermore, the apartment was not returned back to management in the same condition it was in when the resident took possession. All receipts for cleaning and repairs were included in the itemized list per California law and sent to former resident within 21 days. Due to heavy cleaning and damage there was a balance remaining which has not been paid. We have attempted to collect several times and the former resident refused to pay. If he does not make good on the small amount owed this file will go to collections.

Consumer

Response:

I am rejecting this response because: I reject the above response based on the fact that the receipt was falsified by the manager. I signed a document she went ahead and added a lot of items that we did not agree on. This people are the same people that promised to keep my information secured, only to carelessly allow my information to be stolen. After that, I started receiving fraudulent call all over the world. I did not sue or file a compliant against them?. They should investigate this issue and give me my refund. They should ask the manager why she added items after I signed the original receipt. If they don't , I have other alternatives to be heard by the public. It is always good to have a better ending in every business. Check the internet and read what other people are saying about the manager.

Consumer

Response:

I am rejecting this response because: I reject the above response based on the fact that the receipt was falsified by the manager. I signed a document she went ahead and added a lot of items that we did not agree on. This people are the same people that promised to keep my information secured, only to carelessly allow my information to be stolen. After that, I started receiving fraudulent call all over the world. I did not sue or file a compliant against them?. They should investigate this issue and give me my refund. They should ask the manager why she added items after I signed the original receipt. If they don't , I have other alternatives to be heard by the public. It is always good to have a better ending in every business. Check the internet and read what other people are saying about the manager.