Marion's Cleaners Reviews (2)
Marion's Cleaners Rating
Description: Dry Cleaners
Address: 5300 Tchoupitoulas, New Orleans, Louisiana, United States, 70115
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Description: Dry Cleaners
Address: 5300 Tchoupitoulas, New Orleans, Louisiana, United States, 70115
Phone: |
Show more...
|
Add contact information for Marion's Cleaners
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Revdex.com:
At this time, I have not been contacted by Marion's Cleaners regarding complaint ID...
11848029.
Regards,
[redacted]
Review: Damage to a sport coat taken to Marion's Cleaners, 5300 Tchopitoulas Street, New Orleans for cleaning first part of April 2014. Coat was returned with a large damage spot on the shoulder evidently by a clening or pressing machine. Fabric damaged and very noticeable and coat is not wearable. The damage was not even marked or mentioned when I picked it up, and I returned it to the manager and told her the damage was not there when I took it in. She said she would contact the owner and he would call. Finally, a clerk called back and told me "it is not a stain, it is fabric damage" but no adjustment or other help. I told her to have the owner call me. He never did. After a couple of weeks, I obtained his name and number from the location and called him. [redacted] at [redacted] and I left a very definitive message about the coat and the damage and asked that he call me. Never did. I called back five (5) more times and still no return call. I picked up the coat on Saturday June 28 and the manager at the Tchoupitoulas location said she could not do anything to get him to call.We have used this cleaners for the past several months or so until this incident. I will not use them again and hope that you can get some response from the owner and let the public know of this problem and lack of response. I cannot locate the company on the Louisiana Secretary of State website as a valid company and I wonder if they have a New Orleans business license. Thank you for your help.Desired Settlement: Some monetary adjustment and refund of the cleaning fee. I do not want an adjustment satisfied with future cleaning service!
Consumer
Response:
At this time, I have not been contacted by Marion's Cleaners regarding complaint ID [redacted].
Regards,