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Mark 1 Restorations

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Mark 1 Restorations Reviews (1)

Review: Oct. 2011 Tree branch falls on rubber roof above master bedroom.

Dec. 2011 Mark 1 is contracted to complete the work as soon as the weather permits.

April 2012 Mark 1 completes roof repair- had to come back out the next day and tear it all up because they did not use the right size insulation board. We were told that they glued 2 pieces together and the glue would destroy the board.

June 2012 Mark 1 completes 2nd roof repair after leak from 1st repair.-refused to take care of additional inside damage because we had not had the ceiling painted

June 10, 2013 Rubber roof leaks again and the ceiling in the master bedroom collapses, as well as damage to 2 inside walls and the ceiling in another bedroom.

June 11, 2013 Mark 1 inspects damage and determines this is a warranty issue. Sends crew out to clean up. Crew cuts away wet dry wall from ceiling and walls. Does not move or cover personal items and now they all have to be washed because they are covered in insulation. Clean up crew leaves our buckets out side filled with dirty insulation and water. I cleaned up! Found shoes that were buried in the rubble in the buckets and left out in the rain. Other shoes thrown away and not accounted for in the rubble. Also discovered a 2 drawer filing cabinet was broken when they moved it and not reported to us, as well as an electrical outlet was damaged. Next day, crew comes out and seals rafters with plastic. Crew left blown in insulation throughout the house again! I clean up because of small animals and severely asthmatic child. Crew forgot to put insulation up- back out the next day and tear down the plastic put up insulation. Left blown insulation all over again, had re-clean everything

June 29, 2013 Rubber roof is repaired for the third time by subcontractor-unprepared borrow simple items paint brushed and a push broom- broke broom

July 9-11, 2013 Interior repair begins, and money is stolen Police Report

July 12, 2013 Interior repair resumes by subcontractorDesired Settlement: Compenation for all damanged or destoryed property. As well as compesation for the cost to have all of the bedding dry cleaned, from the bed in the second bedroom. this room did not collasped and all of the insulation came from the crew not tarping anything in that room, when they were cutting away the wet dry wall and ceiling. An appolgy from the company would also be nice. We have called many times to complain and dicuss things that we did not like with the project manager and it always felt like we were being blown off by him. I should not have to clean up after a constuction crew daily to keep my aniamls and children from being sick. I also should not have to pay to have something dry cleaned that was clearly their issue in the first place.

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Description: Fire & Water Damage Restoration, Insurance Services

Address: 109 Lafayette Street, Riverside, New Jersey, United States, 08075


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