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Mark Cheesborough Automotive, Inc.

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Mark Cheesborough Automotive, Inc. Reviews (1)

Transmission repair found via of web search. Called several shops in the area to get quotes. While Mark Cheeseborough was by far the least expensive and came with an 18/mnt or 18000/mile warranty, our vehicle has been back to his shop twice. The latest was March 25, 2016. We have called several times over the almost six weeks, and was told various times that the truck would be ready, yet when we would call to see what time we could pick it up, was fed excuses yet again and given yet another day for completion. Excuses such as, "a lift down", extremely busy", " short handed".... Never once did anyone call us to tell us of issues until today. We received a call late today, May 4th, that the repair was complete, and was taken for a test drive and something happened and fluid started pouring out. The lack of quality, competent work seems to be great and customer service seems to be a major issue, lacking common courtesy and leaves one questioning the decision to entrust this business, it's owner and technicians. This situation has been extremely stressful as well as created a financial strain.

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