Mark IV Builders

We received your letter dated Dec in our office on Dec 22, one day prior to closing for the holidaysYour letter references a vague “We already attempted to contact you vid emdil or moil dbout this complaint but received no response"Surely, you can be more specific as to whether you sent dn
email or d letter dnd when that supposed request was doted.We received a further letter stating that we had not responded to your letter doted Dec and received on Dec (the day before we closed for the holiday).You received no response becouse we were closed.*** *** has made numerous assertions, often referring to inspections made by “someone" but never identifying that person or that person's qualification to make such inspectionsWe have responded many times to *** ***'s complaints over the past yedrs, including his latest demand to touch up and repoint his bedroom years after the work was done.At some point, this game has to endI will no longer negotiate with *** ***I will only agree to a findl decision by an independent judgeMy offer is listed below.MARK IV Builders agrees to the following:We will only dgree to the Kitchen dnd Dining Room dred of the house in question*** *** con select d home inspector from the Montgomery County ConsumerAffairs dpproved list*** *** and MARK IV Builders agree to jointly hire this inspector to inspect the property and develop a list of deficienciesAnd then return to inspect the repoins after they have been completedThe cost of these inspections are to be borne equally between the parties and paid in full at the beginning of the first inspectionMARK IV Builders agrees to affect repoirs within weeks of receipt of theinspection reportThe decision as to what repairs are to be made, and the approval of the repairs,dre to be the sole discretion of the home inspectorBoth parties agree to accept the home inspector's findings as findlUpon dcceptance of the repoirs by the home inspector, any dnd all liability orobligation between both will termindfe.Sincerely,PresidentMARK IV Builders, Inc

Revdex.com 141 1 K Street. NW 10" Floor Washington, DC 20005-3404[redacted], investigator DLLR, Maryland Home Improvement Commission [redacted] Baltimore, MD [redacted]Regarding: Revdex.com ID #[redacted] and MHIC License #[redacted]To Whom It May Concern:I am rejecting this response because [redacted] is trying to include more than what was originally contracted:1. [redacted] will pick a home inspector from the Montgomery County MD Consumer Affairsapproved list of Montgomery County home inspectors.2. We will jointly engage this inspector to inspect contracted work only. The inspector’s fee is to be paid in advance and in full upon initiation of the inspection. Those fees are to be split equally between both parties. 3. The inspector will identify a list of deficiencies that exist beyond what would normally beexpected from a project built 10 years ago. This inspector will also return to inspect said repairs once they have been addressed. 4. MARK IV agrees to affect repairs within 2 weeks of receipt of the inspection report at no cost to[redacted]. 5. Upon acceptance by the home inspector of these repairs, any and all obligations between bothparties shall be deemed complete and satisfied. 6. This agreement is binding and final for all parties. 7. This agreement is to include written acknowledgement that all agencies that [redacted] has filedcomplaints with agree this constitutes a final and binding resolution.SincerelyMark S. [redacted], CR President

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the response. If no reason is received your complaint will be closed Administratively Resolved]
 Complaint: [redacted]
I am rejecting this response because:
It still fails to cover all of the problems. Here is what we are willing to accept:1.
[redacted] will pick a home inspector from The Montgomery County MD Consumer
Affairs approved list of Montgomery County home inspectors.
2. We
will jointly engage this inspector to inspect ALL AREAS OF THE HOUSE, including
those shown in the photos that were submitted with the complaint [roof,
kitchen, dining room, living room, upstairs hall, master bedroom, bathroom and
closet, hall bathroom, office]. The inspector's fee is to be paid in advance
and in full upon initiation of the inspection. Those fees are to be split
equally between both parties.
3. The
inspector will identify a list of deficiencies that exist beyond what would
normally be expected from a project built 9 years ago. This inspector will also
return to inspect said repairs once they have been addressed.
3. MARK
IV Builders agrees to affect repairs within 2 weeks of receipt of the
inspection report at no cost to [redacted].
4. Upon
acceptance by the home inspector of these repairs, any and all obligations
between both parties shall be deemed complete and satisfied.
5. This
agreement is binding and final for all parties.
Regards,
[redacted]